Energy Solutions Customer Service Specialist

TopBuild Corp.; Jackson (TN); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Job summary

Service Partners in Jackson, TN is seeking a Customer Service Representative to be the key customer contact for our branch, providing order support and product information. You will work with Outside Sales Reps, Production, Insides Sales, Credit and Delivery to ensure smooth order fulfillment.

The role requires friendliness, strong communication, basic math, and the ability to use our computer systems. Typical pay ranges from $20 to $40 per hour, with local travel and a chance to grow within a

Qualifications

• Minimum age 18.
• Valid driver’s license if operating a vehicle for company purposes.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.
• If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
• Ability to maintain a positive rapport with customers, providing world class service.
• Exemplary customer service skills, analytics and problem- solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Any other duty, task, or responsibilities as assigned.

Skills

Customer service

Communication

Math calculations

Driver's license

Job description

Service Partners in Jackson, TN is seeking a Customer Service Representative to be the key customer contact for our branch, providing order support and product information. You will work with Outside Sales Reps, Production, Insides Sales, Credit and Delivery to ensure smooth order fulfillment.

The role requires friendliness, strong communication, basic math, and the ability to use our computer systems. Typical pay ranges from $20 to $40 per hour, with local travel and a chance to grow within a