Energy Service Operations Manager

Dead River Company; Brockton (MA); On-site; USD 73,000 - 110,000; Full time

Job summary

Niccoli Energy in Brockton, MA is seeking an Administrative Service Manager to oversee the administrative functions of the Service Department, leading dispatch, inventory, billing, payroll, and staff development. This role emphasizes leadership, process optimization, and exceptional customer service, with close collaboration with field service teams in a fast-paced energy services environment.

The position is full-time and on-site in Brockton, offering a salary range and growth opportunities for

Qualifications

• Oversee administrative functions of the Service Department.
• Lead dispatching, inventory management, billing, payroll.
• Ensure efficient operations and customer experience.
• Develop people and processes.
• Collaborate with field service personnel.

Responsibilities

• Lead and develop your team and provide feedback.
• Oversee dispatching, scheduling, and service coordination.
• Manage billing, payroll, and administrative controls.
• Support customer satisfaction and service quality.
• Promote safety and compliance across operations.

Skills

Strong leadership

Supervisory experience

Communication skills

Organizational skills

Customer service focus

Analytical skills

Problem-solving

Proficiency with computer systems

Education

High school diploma or equivalent

Tools

Accounting software

Payroll systems

Inventory management systems

Job description

Niccoli Energy in Brockton, MA is seeking an Administrative Service Manager to oversee the administrative functions of the Service Department, leading dispatch, inventory, billing, payroll, and staff development. This role emphasizes leadership, process optimization, and exceptional customer service, with close collaboration with field service teams in a fast-paced energy services environment.

The position is full-time and on-site in Brockton, offering a salary range and growth opportunities for