Operations Leader – Energy Services

Campbell Oil Company; Village of Brockport (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Campbell Oil Company is seeking an Operations Manager to lead daily dispatching, inventory, billing, safety, payroll and vehicle maintenance in Brockport, NY. This role collaborates with the General Manager to achieve strategic goals and drive growth while maintaining exceptional customer service.

The position requires strong leadership, planning, and communication skills, plus experience in the energy sector.

Qualifications

• High School diploma or equivalent; college degree preferred.
• Minimum of three years’ experience in operations management.
• Experience in the energy industry is required.
• Proven ability to lead diverse teams and deliver measurable results.
• Adept at planning and scheduling.

Responsibilities

• Lead and manage operations aligned with Campbell Oil Company’s core values and standards.
• Serve as backup to General Manager and act as contact during absences.
• Work with GM to meet financial and growth targets for predictable performance.
• Collaborate with teams to drive customer satisfaction and organic growth.
• Develop and train service and delivery departments.
• Foster teamwork, safety, and accountability with high employee engagement.
• Coach and develop Customer Service team as needed.
• Deliver value to customers and optimize service processes.
• Establish and maintain customer relationships and support marketing efforts.
• Resolve customer concerns promptly and professionally.
• Maintain profitable margins while supporting growth initiatives.
• Assist in annual budgeting and KPI reporting.
• Coordinate maintenance of vehicles, facilities, and storage locations.
• Control inventory and ensure accurate records.

Skills

Leadership

Communication

Problem solving

Team management

Customer focus

Financial acumen

Education

High School diploma or equivalent

College degree preferred

Tools

Microsoft Office

Cargas

Job description

Campbell Oil Company is seeking an Operations Manager to lead daily dispatching, inventory, billing, safety, payroll and vehicle maintenance in Brockport, NY. This role collaborates with the General Manager to achieve strategic goals and drive growth while maintaining exceptional customer service.

The position requires strong leadership, planning, and communication skills, plus experience in the energy sector.