Energy Service Install Coordinator

Willdan Group, Inc.; San Bernardino (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

The Service and Install Administrator at Willdan Group, Inc. will support the program team and coordinate with customers and subcontractors to move projects from initial engagement to completion.

The role emphasizes professional communication, accuracy, and proactive service in energy efficiency projects. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment while ensuring high levels of customer satisfaction and timely project

Qualifications

• High School Diploma required; associates degree preferred.
• Strong data entry and organizational abilities.
• Ability to communicate effectively with customers, vendors and staff.
• Experience with Microsoft Office and basic tracking systems is helpful.
• Multilingual not required but preferred.

Responsibilities

• Support program team with daily operations and provide administrative support for ESRs and Field Coordinators.
• Perform quality control reviews on project documentation prior to submittal.
• Verify customers' eligibility for program participation.
• Prepare for submitting project packages to the client and manage scheduling.
• Create change orders and transmit documents to field for signatures.
• Monitor contractor status and KPI compliance on the program tracker.

Skills

Detail oriented

Organized

Customer service

Data entry

Communication skills

Education

High School Diploma

Associates degree or higher

Tools

Microsoft Office

Job description

The Service and Install Administrator at Willdan Group, Inc. will support the program team and coordinate with customers and subcontractors to move projects from initial engagement to completion.

The role emphasizes professional communication, accuracy, and proactive service in energy efficiency projects. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment while ensuring high levels of customer satisfaction and timely project