Energy Programs & Outreach Associate

Resource Innovations

East St. Louis (IL)

On-site

USD 60,000 - 65,000

Full time

2 days ago

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Job summary

Resource Innovations in Peoria, IL, is seeking a Program Associate to provide administrative and outreach support for partnerships with Community Based Organizations on energy efficiency programs in Illinois.

The role involves coordinating communications, tracking data, preparing reports, and ensuring program compliance while traveling within the state. A Bachelor’s degree or 2+ years in related fields, strong organization, and proficiency with Microsoft 365 and Salesforce are required.

Qualifications

Bachelor's degree or 2+ years of relevant work experience in customer service, energy efficiency or working with community-based organizations.
Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
Experience with various Microsoft programs (Word, Excel, OneNote and Teams) and Salesforce or other CRM systems.
Must possess a valid driver's license and be willing and able to regularly travel throughout the state of Illinois.
Interest in sustainability and passionate about making a meaningful impact on the environment.

Responsibilities

Serve as the primary point of contact for Community-Based Organizations (CBOs) and program partners, supporting communication and engagement with utility energy efficiency programs.
Assist with outreach, partner engagement, and ongoing relationship management.
Represent the utility and program at community events, outreach activities, and partner meetings by staffing information tables, engaging with the public, and providing program information and support.
Collect, review, and maintain program data, invoices, and supporting documentation for accuracy and completeness.
Prepare weekly, monthly, and ad hoc reports for internal and external stakeholders.
Track project activities, milestones, deliverables, and deadlines using database systems and project tracking tools.
Review partner activities and documentation to ensure compliance with program requirements.
Identify and elevate issues, recommend solutions, and communicate potential scheduling or project conflicts.
Prepare and maintain reports, spreadsheets, and project documentation.
Collaborate with internal teams to resolve data, process, and documentation issues to ensure successful program execution.
Other duties as assigned.