Energy Efficiency Program Coordinator

Resource Innovations; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement plan with employer match

Three weeks paid vacation annually

Medical, dental, and vision coverage

Job summary

A women-led energy transformation firm in Illinois is seeking an Energy Efficiency Program Coordinator to support electrification initiatives for income-qualified customers. The ideal candidate will have a Bachelor's degree and 3+ years of relevant experience. Responsibilities include assisting in project management, analyzing program performance, and ensuring excellent customer service. This role offers a salary range of $60K-$75K, along with comprehensive benefits including a 401(k) plan and paid vacation.

Qualifications

• 3+ years' experience in related or similar work.
• Highly motivated and positive attitude.
• Flexibility to work with a variety of team members.

Responsibilities

• Support Program Managers in project development and management of efficiency projects.
• Review and approve applications for energy efficiency rebates.
• Gather and share program metrics using Salesforce, Excel, and PowerPoint.

Skills

Proficiency in Microsoft Word

Proficiency in Excel

Excellent verbal and written communication skills

Superior organization and time management skills

Commitment to high-quality customer service

Excellent attention to detail

Interest in energy or sustainability

Education

Bachelor's degree in energy, environment, public policy, or technical field

Tools

Salesforce

CRM software

Job description

Resource Innovations (RI) is seeking an Energy Efficiency Program Coordinator to join our growing team in Illinois. This role supports the Residential Program team on electrification initiatives for income‑qualified customers in single‑ and multi‑family housing in Illinois.

Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we are constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges—load flexibility, electrification, and carbon reduction. With every step, we lead the charge to power change.

Duties and Responsibilities

• Support Program Managers in project development, tracking and analysis, and management of efficiency projects.
• Review and approve detailed applications for energy efficiency rebates, including review of contractor invoices, photos, extensive equipment specifications, and other required documentation.
• Edit and format program documents and reports for grammar, typographical errors, and professional presentation.
• Gather and share program metrics using Salesforce, Excel, and PowerPoint with a focus on precision and accuracy.
• Seek review and/or feedback prior to external communications or submission of deliverables.
• Print, collate, and scan documents.
• Identify and escalate issues as appropriate and recommend strategies to address issues.
• Provide general administrative support to the project teams.
• Function as a cooperative and cohesive member of project teams.
• Demonstrate a willingness to play a variety of roles (e.g., administrative, quality assurance, research, writing) as required to achieve project/task success.
• Represent Resource Innovations in a professional manner at customer meetings, trade shows, and community events with senior staff.
• Complete assignments on schedule and within the allotted budget or hours.
• Successfully and independently track and perform small tasks within a project or program.
• Track multiple task or project deadlines and alert manager in advance of conflicts.
• Bring a positive, action‑oriented attitude to the workplace.
• Other duties as assigned.

Minimum Requirements

• Bachelor's degree required (B.S. or B.A.); energy, environment, public policy, or technical field preferred.
• 3+ years' experience in related or similar work.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience with Salesforce or other CRM software preferred.
• Highly motivated and positive attitude.
• Superior organization and time management skills.
• Commitment to high‑quality customer service and the ability to address customer issues/concerns.
• Excellent attention to detail with the ability to think critically in a fast‑paced environment.
• Excellent verbal and written communication skills.
• Flexibility to work with a variety of team members and dynamic project demands.
• Interest or experience in a field related to energy or sustainability.
• Experience troubleshooting problems and recommending solutions.
• Ability to identify process improvements and communicate plans for improvement.
• Ability to evaluate, diagnose and correct data discrepancies.
• Ability to understand and appropriately apply technical information.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The base salary for this position is $60K-$75K. In addition to base pay, employees may be eligible for a discretionary annual bonus. We offer a comprehensive benefits package designed to promote health, financial security and work‑life balance, including three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Equal Opportunity Employer

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company does work.

Employment Conditions

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre‑employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.