Energy Programs Operations Specialist

CLEAResult; Iowa (LA); Hybrid; USD 49,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid vacation, sick, and parental time

Volunteer time

Recognition program

Employee Assistance Program

Training courses

Job summary

CLEAResult seeks a Program Specialist to support Iowa residential programs, ensuring smooth operation and client deliverables. The role covers data management, reporting, and coordination to meet program guidelines.

Ideal candidates have strong MS Office and reporting skills, 3–6 years of experience, and the ability to work with minimal supervision while communicating progress on tasks.

Qualifications

• 3-6 years of relevant work experience.
• Bachelor’s degree preferred.
• Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong writing and reporting skills
• Strong customer service skills
• Ability to work with minimal supervision and communicate progress of task completion

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery
• Review project documentation, reports, and deliverables to ensure accuracy and completion
• Enter, modify, and track data via multiple web-based applications
• Perform intermediate level calculations and analysis in Microsoft Excel
• Assemble client and/or internal deliverables and respond to client requests, including creating monthly and other program reports for clients
• Address customer satisfaction concerns and resolve any issues
• Oversee timelines, address system functionality and drive process improvements
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate

Skills

MS Office Suite

Writing & reporting

Customer service

Data analysis in Excel

Process improvement

Education

Bachelor’s degree preferred

Tools

Web-based applications

Job description

CLEAResult seeks a Program Specialist to support Iowa residential programs, ensuring smooth operation and client deliverables. The role covers data management, reporting, and coordination to meet program guidelines.

Ideal candidates have strong MS Office and reporting skills, 3–6 years of experience, and the ability to work with minimal supervision while communicating progress on tasks.