Energy Programs Operations Coordinator (Hybrid)

ICF; New York (NY); Hybrid; USD 56,000 - 95,000; Full time

Job summary

ICF is seeking an Operations Coordinator in Columbia, MD with a hybrid schedule to support program operations in energy efficiency projects. You will review documentation for compliance, respond to inquiries, and collaborate with cross-functional teams to drive process improvements.

The role focuses on developing technical and consulting skills, contributing to major initiatives, and delivering high-quality energy solutions within a collaborative environment.

Qualifications

• Bachelor’s degree or Associate degree with minimum of 2 years of work experience.
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and PowerPoint.
• Knowledge of energy efficiency programs and utility markets preferred.
• Experience with SharePoint Lists and Power Automate is a plus.],
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Responsibilities

• Assist evaluation, implementation, and verification of energy efficiency projects.
• Provide technical assistance and guidance on energy efficient technologies to participants.
• Develop and share best practices across the team.
• Collaborate with IT, Reporting, Marketing, and Customer Care.
• Analyze trends and identify improvement opportunities.
• Process incoming project applications.
• Review forms to ensure policy compliance.
• Assign applications for processing per program rules.
• Handle customer and contractor inquiries.
• Coordinate QC follow-up on inspections and surveys.

Skills

Application review

Compliance tracking

Team collaboration

Process documentation

Time management

Excel proficiency

Written communication

Data analysis

Education

Bachelor’s or Associate degree

Tools

SharePoint Lists

Power Automate

Excel

Outlook

PowerPoint

Job description

ICF is seeking an Operations Coordinator in Columbia, MD with a hybrid schedule to support program operations in energy efficiency projects. You will review documentation for compliance, respond to inquiries, and collaborate with cross-functional teams to drive process improvements.

The role focuses on developing technical and consulting skills, contributing to major initiatives, and delivering high-quality energy solutions within a collaborative environment.