Energy Partnerships & Programs Associate

Resource-Innovations; Massachusetts; On-site; USD 65,000 - 87,000; Full time

Benefits offered by this job

Three weeks paid vacation

Paid holidays

401(k) with employer match

Medical, dental and vision coverage

Parental leave

Employee assistance program

Commuter benefits

Job summary

Resource Innovations is seeking a Partner Relations Associate to join our growing team in New England. This role blends relationship-driven outreach with program coordination and partner management, supporting the successful delivery of utility energy efficiency programs.

You will connect utility clients, distributors, and internal teams, nurturing relationships, coordinating activities, and driving program participation while ensuring smooth project progression from outreach through closeout.

Qualifications

• Bachelor’s degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or a related field, or equivalent professional experience.
• 2–4+ years of experience in energy efficiency programs, account management, customer success, outreach, sales support, project coordination, or related field.
• Strong relationship-building and interpersonal skills with the ability to communicate effectively across diverse audiences.
• Self-motivated to drive results, with meticulous attention to detail.
• Comfort balancing people-facing work with administrative and coordination responsibilities.
• Excellent written and verbal communication skills.
• Proficiency with common software tools such as Microsoft Office Suite (heavy on Excel), Salesforce, online application systems.
• Interest in sustainability, clean energy, and making a meaningful environmental impact.
• Valid U.S. driver’s license and ability to travel locally as needed.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Responsibilities

• Serve as a key point of contact for distributors, contractors, utility partners, and internal teams, building strong, trust-based relationships that support program participation and success.
• Advance projects through proactive communication, coordination, and follow-up, helping distributors navigate the process with ease from submission to payment.
• Support program partners in delivering presentations, trainings, and hosting in-person events, to promote program offerings and increase participation.
• Develop and distribute marketing content and communications related to program structure and updates.
• Assist with application support, project tracking, documentation, and issue resolution to keep projects on schedule.
• Monitor project and program activity, maintain project tracking and databases, and support reporting on participation, performance, and key milestones.
• Collaborate cross-functionally with program management, marketing, outreach, rebate processing, and software teams to support program goals and continuous improvement.
• Adapt to changing program needs, market conditions, and client priorities while maintaining a high level of customer service and partner satisfaction.

Skills

Relationship-building

Interpersonal skills

Communication

Project coordination

Education

Bachelor’s degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or related field

Tools

Salesforce

Microsoft Office Suite

Excel

Job description

Resource Innovations is seeking a Partner Relations Associate to join our growing team in New England. This role blends relationship-driven outreach with program coordination and partner management, supporting the successful delivery of utility energy efficiency programs.

You will connect utility clients, distributors, and internal teams, nurturing relationships, coordinating activities, and driving program participation while ensuring smooth project progression from outreach through closeout.