Energy Outreach & Programs Specialist I

Franklin Energy; Cincinnati (OH); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid time off

Paid holidays

Other company-sponsored benefits and/?

Job summary

Franklin Energy is seeking an Outreach Specialist to develop and manage outreach functions for new and legacy energy programs. You will coordinate with internal and external stakeholders, support program start-ups and drive production toward goals.

The role emphasizes building relationships with contractors, presenting program information, and meeting energy-saving targets while operating within defined budgets and travel requirements.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 1 – 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation.
• Previous customer service experience required.

Responsibilities

• Apply fundamental sales processes, procedures, methods and techniques.
• Make outbound calls to new and existing customers to meet assigned energy saving targets
• Managing field time effectively with customer or Trade Ally visits
• Developing and presenting program presentations to spur project activity
• Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion
• Maximizes all opportunities in the process to close a project.
• Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs
• Maintain knowledge of program “Best Practices”, individual program offerings and how they can serve customers including features, advantages and benefits
• Support outreach work plan creation, monitoring and updates
• Develop a comprehensive understanding of program’s strategic outreach direction and production levels to deliver established goals

Skills

Results oriented

Teamwork

Customer service

Detail oriented

Data entry

Communication skills

Problem solving

Reliable transportation

Education

Bachelor’s degree or equivalent

Tools

Word

Excel

Outlook

Job description

Franklin Energy is seeking an Outreach Specialist to develop and manage outreach functions for new and legacy energy programs. You will coordinate with internal and external stakeholders, support program start-ups and drive production toward goals.

The role emphasizes building relationships with contractors, presenting program information, and meeting energy-saving targets while operating within defined budgets and travel requirements.