Energy Efficiency Programs Coordinator

ICF International; Columbia (MD); Hybrid; USD 55,000 - 57,000; Full time

Job summary

ICF International is seeking an Operations Coordinator in Columbia, MD, offering a hybrid schedule. The role supports program operations for utility-sponsored energy efficiency projects, focusing on compliance, inquiries, and process improvements.

The entry-level position emphasizes building technical and consulting skills, collaborating with multiple teams, and delivering high-quality energy solutions across programs.

Qualifications

• Bachelor's degree or Associate degree with minimum 2 years of work experience.
• Proficiency in Microsoft Office Suite, especially Excel, Outlook, and PowerPoint.

Responsibilities

• Work as part of the energy efficiency team ensuring evaluation, implementation, and verification of projects are executed.
• Provide technical assistance, training, and guidance on energy efficient technologies to participants in programs.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms for compliance with program policies.
• Assign applications for further processing as per policies.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on inspections and surveys.

Skills

Application review & compliance

Team collaboration

Process documentation

Time management

Microsoft Excel

Analytical thinking

Written & verbal communication

Data analysis & reporting

Education

Bachelor's degree / Associate degree

Tools

Microsoft Excel

SharePoint Lists

Power Automate

Job description

ICF International is seeking an Operations Coordinator in Columbia, MD, offering a hybrid schedule. The role supports program operations for utility-sponsored energy efficiency projects, focusing on compliance, inquiries, and process improvements.

The entry-level position emphasizes building technical and consulting skills, collaborating with multiple teams, and delivering high-quality energy solutions across programs.