Energy Efficiency & Consumer Program Coordinator

Appalachian Power Company; United States; On-site; USD 63,000 - 93,000; Full time

Job summary

Appalachian Power Company is seeking an entry-level EE & Consumer Programs Coordinator to support the evaluation of resource applications submitted by third-party contractors. The role involves coordinating with planning and business unit functions, assisting with data collection and program evaluation, and supporting operating company programs as appropriate.

You will work with internal teams and external partners to ensure adherence to program guidelines, assist with M&V activities, and help

Qualifications

• Entry level position; no experience required.
• Minimum of two (2) years’ experience in energy efficiency programs, consumer programs, training, sales, outreach, customer engagement, or related field.

Responsibilities

• Develop and evaluate submits detailed RFI/RFQ/RFP documents to prospective third-party contractors.
• Support program promotion strategies, trade ally engagement activities, data collection procedures/forms, M&V requirements, cost tracking procedures, and internal/external training guidelines.
• Ensure programs are implemented to meet EE & Consumer Programs goals and objectives.
• Collaborate with AEP staff, legal, regulatory, IRP, pricing and analysis, and public policy to align strategies.
• Assist with technical and financial evaluation of EE & Consumer Programs proposals.
• Review proposals for adherence to program guidelines and recommend implementation strategies.

Education

Bachelor's degree in business, engineering, applied sciences, agriculture, or IT

Job description

Job Summary

Under general supervision, supports the evaluation of EE & Consumer Programs resource applications submitted by third-party contractors, coordinates with other planning and business unit functions on issues related to EE & Consumer Programs, provides general support for either operating company programs or system wide programs, as appropriate, and collaborates with other utility personnel. Supports data collection and program evaluation process for operating companies. Assists procurement and legal in securing corporate contractor agreements and general operating T&Cs.

What You’ll Do

• Assists in developing and evaluating submits detailed RFI/RFQ/RFP documents to prospective third-party contractors.


• Supports program promotion strategies, trade ally engagement activities, data collection procedures/forms, Measurement and Verification (M&V) requirements, cost tracking procedures, and required internal and external training guidelines.


• Assists to ensure successful programs are implemented to help achieve the Company's overall EE & Consumer Programs goals and objective.


• Effectively works with other operating company and AEP staff, legal, operating company regulatory staff, integrated resource planning, regulatory pricing and analysis, and public policy, to ensure understanding of program processes and mutual agreement of overall strategies.


• Provides assistance with technical and financial evaluation of EE & Consumer Programs proposals.


• Participates in the review of proposals submitted by third-party contractors to ensure adherence to stated program guidelines, goals, and objectives and makes recommendations to the EE & Consumer Programs Manager as to the most effective program implementation and evaluation strategies.


• Helps to identify discrepancies with contractor proposals and/or clarification of overall program process, implementation procedures, costs, etc.


• Assists with the support of M&V activities and assists in program implementation and data collection.


• Assists in supporting EE & Consumer Programs activities with appropriate other functions within AEP.


• Develops a comprehensive working knowledge of all aspects of EE & Consumer Programs-related activities in all functional areas and the interrelationships among them.


• Participates in regular communication with EE & Consumer Programs Manager, AEP, and operating company organizational units to ensure understanding of expected deliverables, timetables, successes, needed process improvement, and overall roles and responsibilities.


• Distribute feedback from internal and external organizations to appropriate AEP and operating company personnel.


• Recruit, train, support, and maintain relationships with trade allies participating in the Company’s EE & Consumer Programs.


• Provide ongoing education, guidance, and program updates to promote successful program participation.


• Collaborate with industry associations, economic development organizations, chambers of commerce, community organizations, contractors, and other stakeholders to identify and cross-promote opportunities for trade allies and customers participating in the Company’s EE & Consumer Programs.


• Coordinate and participate in customer outreach activities, trade shows, community events, educational workshops, presentations, and other promotional efforts to increase awareness and participation in the Company’s EE & Consumer Programs.


• Collaborate with third-party contractors and internal stakeholders to identify customer segments, develop targeting strategies, and support outreach initiatives designed to increase program participation and customer engagement.

What We’re Looking For

• Education: Bachelor's degree in business, engineering, applied sciences, agriculture, or IT.


• Work Experience: Entry level position. No experience required.


• Other Requirements: Ability and willingness to travel throughout the Company’s service territory to support trade ally recruitment and training, customer outreach activities, program promotion events, contractor engagement, and other job-related responsibilities. Experience with energy efficiency and consumer programs. Excellent verbal and written communication skills. Excellent teamwork skills. Able to effectively prioritize workload. Demonstrates high math, science, and engineering competencies. Knowledge of environmental, national energy issues, and ability to share that knowledge with others. Physical demand level is Sedentary; however, regular travel throughout the Company’s service territory is required to support program implementation, outreach, training, and stakeholder engagement activities.

What We’re Looking For

• Education: Bachelor's degree in business, engineering, applied sciences, agriculture, or IT.


• Work Experience: Minimum of two (2) years’ experience in energy efficiency programs, consumer programs, training, sales, outreach, customer engagement, or a related field.


• Experience working with contractors, trade allies, customers, or community organizations is preferred.


• Other Requirements: Ability and willingness to travel throughout the Company’s service territory to support trade ally recruitment and training, customer outreach activities, program promotion events, contractor engagement, and other job-related responsibilities. Experience with energy efficiency and consumer programs. Excellent verbal and written communication skills. Excellent teamwork skills. Able to effectively prioritize workload. Demonstrates high math, science, and engineering competencies. Knowledge of environmental, national energy issues, and ability to share that knowledge with others. Physical demand level is Sedentary; however, regular travel throughout the Company’s service territory is required to support program implementation, outreach, training, and stakeholder engagement activities.

What You’ll Get

• Standard base pay is: EE & Consumer Program Coord Assoc - $63,496-$79,369 /year.


• EE & Consumer Program Coord - $74,551-$93,189 /year.


• In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

• Compensation Grade: SP20-005


• Compensation Range: $63,496.00 - $93,188.50

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.