Energy Efficiency & Consumer Program Coordinator

Appalachian Power; Bluefield (WV); On-site; USD 63,000 - 93,000; Full time

Job summary

Appalachian Power is seeking an Energy Efficiency & Consumer Programs Coordinator to support evaluation of third-party contractor applications, coordinate with planning and business units, and assist with data collection and program evaluation for operating companies.

You will collaborate with AEP staff, legal, regulatory teams, and trade allies to implement effective EE & Consumer Programs and promote participation across the service territory.

Qualifications

• Bachelor's degree in one of the listed fields.
• Experience with energy efficiency or consumer programs preferred.
• Strong verbal and written communication and teamwork skills.
• Willingness to travel throughout the service territory.

Responsibilities

• Assist in developing and evaluating submits detailed RFI/RFQ/RFP documents for prospective third-party contractors.
• Support program promotion strategies, data collection procedures/forms, M&V requirements, cost tracking, and training guidelines.
• Collaborate with operating company staff, legal, regulatory teams to align program strategies and understand processes.
• Participate in reviews of contractor proposals to ensure adherence to program guidelines and objectives and advise the EE & Consumer Programs Manager.
• Assist with M&V activities and data collection, and support program implementation.

Skills

Verbal communication

Written communication

Teamwork

Analytical thinking

Mathematics

Engineering concepts

Willingness to travel

Education

Bachelor's degree in business, engineering, applied sciences, agriculture, or IT

Job description

Job Posting End Date09-04-2026Please note the job posting will close on the day before the posting end date.Job SummaryUnder general supervision, supports the evaluation of EE & Consumer Programs resource applications submitted by third-party contractors, coordinates with other planning and business unit functions on issues related to EE & Consumer Programs, provides general support for either operating company programs or system wide programs, as appropriate, and collaborates with other utility personnel. Supports data collection and program evaluation process for operating companies. Assists procurement and legal in securing corporate contractor agreements and general operating T&Cs.Job DescriptionNote: This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the EE & Consumer Program Coordinator Associate level, with increased educational, skill, experience and certification requirements for higher level EE & Consumer Program Coordinators.What You’ll Do:Essential Job Functions & TasksAssists in developing and evaluating submits detailed RFI/RFQ/RFP documents to prospective third-party contractors.Supports program promotion strategies, trade ally engagement activities, data collection procedures/forms, Measurement and Verification (M&V) requirements, cost tracking procedures, and required internal and external training guidelines.Assists to ensure successful programs are implemented to help achieve the Company's overall EE & Consumer Programs goals and objective.Effectively works with other operating company and AEP staff, legal, operating company regulatory staff, integrated resource planning, regulatory pricing and analysis, and public policy, to ensure understanding of program processes and mutual agreement of overall strategies.Provides assistance with technical and financial evaluation of EE & Consumer Programs proposals.Participates in the review of proposals submitted by third-party contractors to ensure adherence to stated program guidelines, goals, and objectives and makes recommendations to the EE & Consumer Programs Manager as to the most effective program implementation and evaluation strategies.Helps to identify discrepancies with contractor proposals and/or clarification of overall program process, implementation procedures, costs, etc.Assists with the support of M&V activities and assists in program implementation and data collection.Assists in supporting EE & Consumer Programs activities with appropriate other functions within AEP.Develops a comprehensive working knowledge of all aspects of EE & Consumer Programs-related activities in all functional areas and the interrelationships among them.Participates in regular communication with EE & Consumer Programs Manager, AEP, and operating company organizational units to ensure understanding of expected deliverables, timetables, successes, needed process improvement, and overall roles and responsibilities. Distribute feedback from internal and external organizations to appropriate AEP and operating company personnel.Recruit, train, support, and maintain relationships with trade allies participating in the Company’s EE & Consumer Programs. Provide ongoing education, guidance, and program updates to promote successful program participation.Collaborate with industry associations, economic development organizations, chambers of commerce, community organizations, contractors, and other stakeholders to identify and cross-promote opportunities for trade allies and customers participating in the Company’s EE & Consumer Programs.Coordinate and participate in customer outreach activities, trade shows, community events, educational workshops, presentations, and other promotional efforts to increase awareness and participation in the Company’s EE & Consumer Programs.Collaborate with third-party contractors and internal stakeholders to identify customer segments, develop targeting strategies, and support outreach initiatives designed to increase program participation and customer engagement.What We’re Looking For:EducationBachelor's degree in business, engineering, applied sciences, agriculture, or IT.Work ExperienceEntry level position. No experience required.Other RequirementsAbility and willingness to travel throughout the Company’s service territory to support trade ally recruitment and training, customer outreach activities, program promotion events, contractor engagement, and other job-related responsibilities.Experience with energy efficiency and consumer programs.Excellent verbal and written communication skills.Excellent teamwork skills.Able to effectively prioritize workload.Demonstrates high math, science, and engineering competencies.Knowledge of environmental, national energy issues, and ability to share that knowledge with others.Physical demand level is Sedentary; however, regular travel throughout the Company’s service territory is required to support program implementation, outreach, training, and stakeholder engagement activities.Energy Efficiency & Consumer Program CoordinatorJob SummaryUnder general supervision, the Energy Efficiency & Consumer Programs Coordinator supports the evaluation of EE & Consumer Programs resource applications submitted by third-party contractors, coordinates with other planning and business unit functions on issues related to EE & Consumer Programs, provides general support for either operating company programs or system wide programs, as appropriate, and collaborates with other utility personnel. Supports data collection and program evaluation process for operating companies. Assists procurement and legal in securing corporate contractor agreements and general operating T&Cs.What You’ll Do:Essential Job Functions & TasksAssists in developing and evaluating submits detailed RFI/RFQ/RFP documents to prospective third-party contractors.Supports program promotion strategies, trade ally engagement activities, data collection procedures/forms, Measurement and Verification (M&V) requirements, cost tracking procedures, and required internal and external training guidelines.Assists to ensure successful programs are implemented to help achieve the Company's overall EE & Consumer Programs goals and objective.Effectively works with other operating company and AEP staff, legal, operating company regulatory staff, integrated resource planning, regulatory pricing and analysis, and public policy, to ensure understanding of program processes and mutual agreement of overall strategies.Provides assistance with technical and financial evaluation of EE & Consumer Programs proposals.Participates in the review of proposals submitted by third-party contractors to ensure adherence to stated program guidelines, goals, and objectives and makes recommendations to the EE & Consumer Programs Manager as to the most effective program implementation and evaluation strategies.Helps to identify discrepancies with contractor proposals and/or clarification of overall program process, implementation procedures, costs, etc.Assists with the support of M&V activities and assists in program implementation and data collection.Assists in supporting EE & Consumer Programs activities with appropriate other functions within AEP.Develops a comprehensive working knowledge of all aspects of EE & Consumer Programs-related activities in all functional areas and the interrelationships among them.Participates in regular communication with EE & Consumer Programs Manager, AEP, and operating company organizational units to ensure understanding of expected deliverables, timetables, successes, needed process improvement, and overall roles and responsibilities. Distribute feedback from internal and external organizations to appropriate AEP and operating company personnel.Recruit, train, support, and maintain relationships with trade allies participating in the Company’s EE & Consumer Programs. Provide ongoing education, guidance, and program updates to promote successful program participation.Collaborate with industry associations, economic development organizations, chambers of commerce, community organizations, contractors, and other stakeholders to identify and cross-promote opportunities for trade allies and customers participating in the Company’s EE & Consumer Programs.Coordinate and participate in customer outreach activities, trade shows, community events, educational workshops, presentations, and other promotional efforts to increase awareness and participation in the Company’s EE & Consumer Programs.Collaborate with third-party contractors and internal stakeholders to identify customer segments, develop targeting strategies, and support outreach initiatives designed to increase program participation and customer engagement.What We’re Looking For:EducationBachelor's degree in business, engineering, applied sciences, agriculture, or IT.Work ExperienceMinimum of two (2) years’ experience in energy efficiency programs, consumer programs, training, sales, outreach, customer engagement, or a related field.Experience working with contractors, trade allies, customers, or community organizations is preferred.Other RequirementsAbility and willingness to travel throughout the Company’s service territory to support trade ally recruitment and training, customer outreach activities, program promotion events, contractor engagement, and other job-related responsibilities.Experience with energy efficiency and consumer programs.Excellent verbal and written communication skills.Excellent teamwork skills.Able to effectively prioritize workload.Demonstrates high math, science, and engineering competencies.Knowledge of environmental, national energy issues, and ability to share that knowledge with others.Physical demand level is Sedentary; however, regular travel throughout the Company’s service territory is required to support program implementation, outreach, training, and stakeholder engagement activities.What You’ll Get:Standard base pay is:EE & Consumer Program Coord Assoc - $63,496-$79,369 /year.EE & Consumer Program Coord - $74,551-$93,189 /year.In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.Where Putting the Customer First Powers Everything We DoAt AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!Compensation DataCompensation Grade:SP20-005Compensation Range:$63,496.00 - $93,188.50The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.