Energy-Efficiency Admin & Scheduling Specialist

Rise Group; Cranston (RI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision insurance

Paid time off

401(k) retirement plan

ESOP

Life & AD&D insurance

Tuition reimbursement

Job summary

Rise Group is seeking an Administrative Assistant (Audit Scheduling) in Cranston, RI to handle clerical tasks, receptionist duties, and customer support. You will schedule home energy audits and manage records in our database and calendar.

The role requires at least two years in a customer-facing office environment, proficiency with MS Word/Excel/Outlook, and a passion for energy efficiency. Full-time daytime hours are provided with employee benefits.

Qualifications

• At least two years in a customer-facing role in a high-volume office.
• Proficiency with Windows-based apps including Word, Excel and Outlook.
• Commitment to energy efficiency.
• Strong writing, verbal and organizational skills.
• Attention to detail and ability to learn technical terms.
• Ability to prioritize and multitask to meet deadlines.
• Able to work in a team and avoid conflicts tactfully.
• High school diploma or equivalent.
• Able to pass background and drug screening.

Responsibilities

• Answer/route phone calls, postal mail, email and fax messages.
• Schedule home energy audits.
• Process requests, pre-screen customers, create files, and update jobs in the database and calendar.
• Verify eligibility and register requests using internal software.
• Communicate with customers and energy-efficiency specialists regarding scheduling and invoicing.
• Process contractor and customer requests and resolve issues.

Skills

Customer service

MS Windows

Microsoft Excel

Microsoft Word

Microsoft Outlook

Detail oriented

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Rise Group is seeking an Administrative Assistant (Audit Scheduling) in Cranston, RI to handle clerical tasks, receptionist duties, and customer support. You will schedule home energy audits and manage records in our database and calendar.

The role requires at least two years in a customer-facing office environment, proficiency with MS Word/Excel/Outlook, and a passion for energy efficiency. Full-time daytime hours are provided with employee benefits.