Energetic Game Host & Customer Experience Pro

Activate Games; Roseville (MN); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Competitive wage

Employee assistance program (EAP)

Growth opportunities

Ongoing training

Free game play

Employee discounts

Casual dress code

On-site parking

Job summary

Activate Games in Roseville, MN is seeking a part-time team member to guide players through check-in, support gameplay, and keep the store running at peak performance. The role requires a confident, social person who loves facilitating fun and tackling technical challenges to elevate the customer experience.

The position is a part-time, permanent vacancy at our Roseville store, located at 1955 County Road B2, Roseville, MN 55113.

Qualifications

• 1 year of customer service experience is considered an asset.
• Must be flexible and available to work evenings, weekends, and holidays.
• Strong communication skills, multi-tasking, and time management skills.
• Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people.

Responsibilities

• Game Facilitation: Be professional in thought, language, and action; provide excellent customer experiences; brief new groups before their experience; observe gameplay and assist as needed; participate with customers when required; monitor gameplay and provide timely aid; handle malfunctions with leader support; maintain a clean, comfortable work environment.

Skills

Customer service

Communication

Time management

People skills

Flexible schedule

Job description

Activate Games in Roseville, MN is seeking a part-time team member to guide players through check-in, support gameplay, and keep the store running at peak performance. The role requires a confident, social person who loves facilitating fun and tackling technical challenges to elevate the customer experience.

The position is a part-time, permanent vacancy at our Roseville store, located at 1955 County Road B2, Roseville, MN 55113.