Endzone & Loyalty Teammate: Customer Experience Champion

DICK'S Sporting Goods, Inc.; Northborough (MA); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

DICK'S Sporting Goods is hiring a Teammate - Endzone & Loyalty to deliver fast, friendly checkout experiences and to engage athletes through loyalty programs. The role emphasizes welcoming all customers, providing product knowledge, and supporting the team on the sales floor.

The position requires a High School Diploma or equivalent and offers a path to growth in a dynamic sports retail environment with a strong emphasis on customer service and teamwork.

Qualifications

• High School Diploma or Equivalent requirement.

Responsabilités

• Greet teammates and athletes to understand needs and provide helpful, accurate product knowledge and customer service.
• Uphold merchandising and presentation standards with floor sets, signage, price changes, inventory presentation and replenishment.
• Promote company programs such as loyalty, warranty sales, and credit card enrollment.
• Follow safety, loss prevention and SOPs, and comply with external governing entities including ATF.
• Create an inclusive store environment where everyone feels welcome and respected.
• Support the team across the store and perform other tasks as assigned.

Formation

High School Diploma or Equivalent

Description du poste

DICK'S Sporting Goods is hiring a Teammate - Endzone & Loyalty to deliver fast, friendly checkout experiences and to engage athletes through loyalty programs. The role emphasizes welcoming all customers, providing product knowledge, and supporting the team on the sales floor.

The position requires a High School Diploma or equivalent and offers a path to growth in a dynamic sports retail environment with a strong emphasis on customer service and teamwork.