Endpoint Support Technician

Ledgent Technology; Los Angeles (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

Ledgent Technology seeks an Imaging Desktop Technician to support a device migration and endpoint management initiative. You will image and deploy Windows laptops, ensure Hybrid Azure AD Join, and manage endpoints using Intune and other tools.

The role focuses on transitioning users from VMs to physical devices with end-user support and scripting for automation. The project is a 5-month contract with onsite work for a 70-endpoint environment, requiring strong communication and independent work

Qualifications

• 3+ years of experience in desktop support, endpoint engineering, or device deployment projects.
• Hands-on experience imaging and deploying Windows laptops.
• Experience with Microsoft Intune device management and enrollment.
• Knowledge of Hybrid Azure AD Join and domain-joined device configurations.
• Experience with endpoint management solutions such as NinjaOne, SCCM/MECM, Workspace ONE, ManageEngine, or similar tools.
• Strong understanding of Windows operating systems and workstation troubleshooting.
• Experience using command-line tools for system administration and troubleshooting.
• Ability to work independently while providing excellent customer service to end users.
• Strong communication and coordination skills.

Responsibilities

• Migrate users from VM environments to physical laptop deployments.
• Image, configure, and deploy Windows laptops for end users.
• Reset and rebuild devices for Hybrid Azure AD Join and domain connectivity.
• Install and migrate software from VDI to local devices.
• Manage endpoints using Intune and other tools.
• Assist with automation of endpoint management processes.
• Troubleshoot device enrollment, domain join, and endpoint management issues.
• Use command-line tools to support deployments and troubleshooting.
• Coordinate with end users during migration and deployment.
• Ensure devices comply with standards and security policies.
• Document deployment procedures and configurations.

Skills

Desktop support

Endpoint engineering

Imaging Windows laptops

Intune device management

Hybrid Azure AD Join

Domain-joined devices

NinjaOne

SCCM/MECM

Workspace ONE

PowerShell scripting

Command-line tools

End-user support

Communication skills

Tools

NinjaOne

SCCM/MECM

Workspace ONE

ManageEngine

Microsoft Intune

Job description

Salary: USD28 - USD30 per hour

Imaging Desktop Technician / Endpoint Engineer (Project)

Location: Fully Onsite
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Duration: 5-Month Contract
Interview Process: 2 Rounds (Virtual)
Environment: Approximately 70 End Users

Overview

We are seeking an Imaging Desktop Technician / Endpoint Engineer to support a device migration and endpoint management initiative. This role will focus on transitioning users from virtual machines (VMs) to physical laptops, ensuring devices are properly imaged, configured, domain-joined, and managed through modern endpoint administration tools. The ideal candidate will have hands‑on experience with laptop imaging, Intune, endpoint management platforms, automation, and end‑user support.

Responsibilities

• Migrate users from virtual machine environments to physical laptop deployments.
• Image, configure, and deploy Windows laptops for end users.
• Reset and rebuild devices to ensure proper Hybrid Azure AD Join and domain connectivity.
• Install and migrate software applications from virtual desktop environments to local devices.
• Manage and support endpoints using Microsoft Intune and/or other endpoint management platforms.
• Assist with the configuration and automation of endpoint management processes within NinjaOne.
• Troubleshoot device enrollment, domain join, and endpoint management issues.
• Utilize command-line tools and scripting to support deployments, troubleshooting, and automation efforts.
• Coordinate directly with end users throughout device migration, deployment, and support activities.
• Ensure devices are compliant with organizational standards and security policies.
• Document deployment procedures, device configurations, and support processes.

Required Qualifications

• 3+ years of experience in desktop support, endpoint engineering, or device deployment projects.
• Hands-on experience imaging and deploying Windows laptops.
• Experience with Microsoft Intune device management and enrollment.
• Knowledge of Hybrid Azure AD Join and domain-joined device configurations.
• Experience with endpoint management solutions such as NinjaOne, SCCM/MECM, Workspace ONE, ManageEngine, or similar tools.
• Strong understanding of Windows operating systems and workstation troubleshooting.
• Experience using command-line tools for system administration and troubleshooting.
• Ability to work independently while providing excellent customer service to end users.
• Strong communication and coordination skills.

Preferred Qualifications

• Experience creating or automating device deployment and imaging processes.
• Familiarity with PowerShell scripting.
• Experience supporting device lifecycle management projects.
• Knowledge of Microsoft 365 endpoint administration and modern device management best practices.

CV / Resume:
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