Endpoint Support Analyst – Windows, Cisco & PowerShell

S&C Electric Company; United States; On-site; USD 73,000 - 96,000; Full time

Job summary

S&C Electric Company is seeking a Desktop & Network Support Analyst to join its IT team, supporting 3,000+ client systems across 19 offices. You will handle endpoint support, drive automation with PowerShell, and ensure robust Microsoft 365 and device management practices.

The role requires 4–5 years in relevant IT support, solid scripting, and strong customer-service orientation, with on-site work hours 8:00 am–5:00 pm and travel as needed.

Qualifications

• Bachelor's degree in CS/IT or equivalent work experience.
• 4-5 years in Desktop/Endpoint/IT/Systems or Network Support in corporate/manufacturing settings.
• Proficient with Windows/Linux/MacOS and Microsoft 365.

Responsibilities

• Maintain PC hardware remotely and for production support.
• Develop automated processes via PowerShell scripts to improve team functions and client requests.
• Propose projects to improve customer support and central IT management.
• Coach junior team members and enforce technical standards.
• Drive customer service improvements with new technologies.
• Install or assist in installing/maintaining equipment and software.
• Respond to and prioritize technical support requests.
• Identify causes, resolutions, and trends of issues.
• Prepare/maintain documentation and communications.
• Be on-call 24/7 and travel as needed.

Skills

PowerShell

VMware vSphere

Microsoft 365

Windows

Linux

MacOS

Azure

Intune

Customer service

Troubleshooting

Education

Bachelor’s Degree in Computer Science, Information Technology, MIS, or equivalent work experience

Tools

Microsoft 365

PowerShell scripting

VMware vSphere

Microsoft Azure

Intune MDM/MDA

Job description

S&C Electric Company is seeking a Desktop & Network Support Analyst to join its IT team, supporting 3,000+ client systems across 19 offices. You will handle endpoint support, drive automation with PowerShell, and ensure robust Microsoft 365 and device management practices.

The role requires 4–5 years in relevant IT support, solid scripting, and strong customer-service orientation, with on-site work hours 8:00 am–5:00 pm and travel as needed.