Endpoint Productivity Lead

Smithfield Foods, Inc.; Smithfield, Northern (VA, KY); Hybrid; USD 60,000 - 88,000; Full time

Job summary

Smithfield Foods, Inc. is seeking an IT Endpoint Analyst to lead the delivery and support of associate productivity devices across the business. You will partner with business users and IT teams to translate needs into actionable requirements and drive continuous improvement.

The role covers lifecycle planning, testing and deployment of productivity solutions, solutions for Windows, macOS, and mobile devices, and ensuring security and compliance. Travel to sites may be required.

Qualifications

• Bachelor's degree from an accredited four-year college and 2+ years of relevant experience.
• Broad experience with software, application, and operating system administration for Windows, Apple, and Android end user devices.
• Experience with major OEM software such as Microsoft Office 365 products, Adobe, Java, Apple Business Manager, etc.

Responsibilities

• Serves as a key liaison between associates and IT. Translates business needs into IT requirements for cost-saving initiatives, and requests for new associate productivity technology, system enhancements and upgrades.
• Participates in the testing and implementation of changes, enhancements, and upgrades to associate productivity solutions.
• Recommends innovative uses of existing associate productivity solutions to reduce manual effort, maximize the return on our investment, and drive continuous improvement.
• Assists in deploying new associate productivity solutions and operational processes in support of strategic business initiatives.
• Implements changes to associate productivity solutions with minimal impact to the business by following enterprise standards and procedures.

Skills

Windows OS

Office 365

End user devices

Remote support tools

Endpoint security

Education

Bachelor's degree

Tools

TeamViewer

RDP

Apple Business Manager

Job description

Smithfield Foods, Inc. is seeking an IT Endpoint Analyst to lead the delivery and support of associate productivity devices across the business. You will partner with business users and IT teams to translate needs into actionable requirements and drive continuous improvement.

The role covers lifecycle planning, testing and deployment of productivity solutions, solutions for Windows, macOS, and mobile devices, and ensuring security and compliance. Travel to sites may be required.