Device & Mobility IT Analyst — Drive Impact

Smithfield Foods; North East (MD); On-site; USD 60,000 - 88,000; Full time

Benefits offered by this job

Relocation package

Job summary

Smithfield Foods is seeking an IT Business Analyst to bridge business and IT, translating requirements into effective solutions that drive efficiency across Smithfield's enterprise systems. You will collaborate with business users, IT teams, and external partners to identify enhancements and support deployments.

You will gather requirements, test, train, and support go-lives while promoting continuous improvement and data-driven decision making across the organization.

Qualifications

• Bachelor's degree with 2+ years of relevant experience.
• Strong knowledge of IT systems and SAP.
• Analytical and problem-solving skills to analyze data and identify improvement opportunities.
• Excellent communication and collaboration with planners, peers, and executive leadership.
• Experience bridging business and technical teams through systems support, requirements gathering, and testing coordination.
• Leadership and continuous improvement mindset aligned with Smithfield's values.
• Project management experience across multiple projects in a fast-paced environment.
• Teamwork and culture fit with a respectful, collaborative approach.

Responsibilities

• Business Analysis & System Support: Act as the primary contact for business users on system-related issues, coordinating with IT and vendors to resolve incidents and improve performance.
• Requirements Gathering & Testing: Partner with internal and external stakeholders to define business requirements, develop functional specifications, and create and execute test scenarios for enhancements and new implementations.
• Process Improvement: Analyze existing business processes to identify automation opportunities and recommend innovative uses of technology to improve efficiency and accuracy.
• Implementation & Change Readiness: Support system implementations and upgrades by developing training materials, leading user sessions, establishing super user forums, and ensuring business readiness for go-live.
• Project Management: Utilize project management skills to define priorities, manage timelines, allocate resources, and provide consistent progress updates to leadership.
• Application Maintenance: Provide application support including troubleshooting, data corrections, and coordination with IT support groups to ensure system stability and user satisfaction.
• Reporting & Analytics: Collaborate with business partners to design and develop reports and dashboards that support operational and strategic decision-making.
• Cross-Functional Collaboration: Partner with cross-channel teams to identify opportunities for continuous improvement and share best practices across business units.
• Planning & Alignment: Contribute to the development of annual plans and strategies that align system enhancements with overall business objectives.

Education

Bachelor's degree with 2+ years of relevant experience

Tools

SAP

Job description

Smithfield Foods is seeking an IT Business Analyst to bridge business and IT, translating requirements into effective solutions that drive efficiency across Smithfield's enterprise systems. You will collaborate with business users, IT teams, and external partners to identify enhancements and support deployments.

You will gather requirements, test, train, and support go-lives while promoting continuous improvement and data-driven decision making across the organization.