Endpoint Management Specialist/IT System Administrator II

North Carolina A&T State University

Greensboro (NC)

Hybrid

USD 85,000 - 110,000

Full time

46 hours ago

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Benefits offered by this job

Accrued Vacation and Sick Leave

12 Paid Holidays

TSERS retirement

Employee Assistance Program (EAP)

Campus Recreation Center Discount

Job summary

North Carolina A&T State University seeks an Endpoint Management Specialist to lead the secure management of desktops, laptops, and mobile devices across the campus. You will design baseline configurations, create images, and ensure timely updates and patching with enterprise tools.

The role requires experience with Horizon, vSphere, AD, GPOs, MECM, and security-focused operations. A hybrid work arrangement is possible, and NC residency is preferred.

Qualifications

Bachelor’s degree required with two years of endpoint management experience.
Experience with Windows, Active Directory, GPOs, MECM, Intune, JAMF, and Horizon or similar.
Experience securing and managing enterprise endpoints and devices.

Responsibilities

Manage and secure desktops, laptops, and mobile devices across the university.
Create secure baseline configurations and images for endpoints and deploy updates/patches.
Address vulnerabilities and coordinate security upgrades with ITS teams.

Skills

Windows operating systems

Active Directory

GPOs

MECM

Intune

JAMF PRO

VMware Horizon

VMware vSphere

Endpoint security

Customer service

Education

Bachelor’s degree in Computer Science or Information Technology

Advanced degree related to duties

Tools

VMware Horizon

VMware vSphere

Active Directory

GPOs

MECM

Intune

JAMF PRO

Job description

Please see Special Instructions for more details.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affinitive Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna – State Health Benefits of North Carolina
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans – 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Classification Information

Classification Type

Classification Type EHRA

Position Overview

Primary Purpose of Position

The Endpoint Management Specialist provides the comprehensive technical expertise to manage and secure the university’s desktops, laptops, and mobile devices, and associated enterprise management systems. The specialist leads the processes of creating secure baseline configurations and images for endpoints, installing updates and patches, addressing vulnerabilities in endpoints, and managing associated enterprise systems. The specialist works with other members of Enterprise Endpoint Management to carry out these tasks and with other senior technical staff to coordinate services, configurations, security, and upgrades to provide high performance and secure endpoints for the entire university.

The specialist reports to the Director of Enterprise Endpoint Management and is a key member of the department and the Information Technology Services ( ITS ) operations and security teams as well as the division’s senior technical staff.

Primary Function of Organizational Unit

Information Technology Services ( ITS ) strengthens and supports the university’s mission of teaching, research, and scholarly application of knowledge by providing the information technology infrastructure, software, hardware, and support to achieve the university’s strategic goals. ITS is comprised of nine departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.

Bachelor’s degree in Computer Science, Information Technology, or a related field with two (2) years’ experience in endpoint management and technology support roles, with primary responsibility for management and security of enterprise endpoints including experience with Microsoft Windows, Active Directory, GPOs, MECM , Intune, JAMF PRO , and VMware Horizon, or similar applications.
Additional experience equivalent to the degree requirements is acceptable.
Experience managing virtual desktops in a VMware Horizon environment, including knowledge of VMware vSphere.
Significant technical knowledge of enterprise device management and desktop security.
Ability to create and follow complex technical policies, procedures and guidelines.
Ability to apply in-depth technical knowledge and troubleshooting techniques to resolve issues.
Knowledge of technologies and standards to meet ADA compliance for special needs, including experience in deploying and supporting assistive technologies in classrooms, computer labs, offices, and other spaces.
Demonstrated strong customer service orientation, and experience in partnering with other units and fostering a team spirit within the department.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to work independently when performing tasks with minimal supervision, while maintaining appropriate levels of communication.
An advanced degree related to the duties and responsibilities of the position.
A combination of education and experience will be considered in lieu of advanced degree requirements

All degrees must be awarded by an appropriately accredited institution.

Preferred Years Experience, Skills, Training, Education

Two (2) to Five (5) years of experience in endpoint management and technology support roles using the tools listed under required knowledge, skills, and abilities.
Experience managing and securing Apple MacOS and iOS.
Experience with LAPS , CrowdStrike EDR , Spirion DLP , and PAM systems.
Experience with encryption and key escrow systems.
Experience with project management principles.
Knowledge of Center for Internet Security endpoint controls.
Knowledge of ISO 27002 and NIST SP800-171 requirements.
Experience with basic PowerShell or bash scripting and open-source management and security tools.

Required License or Certification

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Position Information

Working Title

Position Number

Position Number 007859

Recruitment Salary Range

Recruitment Salary Range Commensurate with education and experience

FLSA

FLSA Exempt

Appointment Type

Appointment Type Permanent - Full-time

Tenure Track No

FTE

Organizational Division

Organizational Location

Organizational Location VC for Info Tech Services

Organizational Unit

Posting Number

Posting Number EPA3242

Open Date

Open Date 10/15/2026

Close Date - for postings that do not use Open Until Filled

Open Until Filled Yes

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

Date Position Available

Date Position Available October 19, 2026

Special Instructions to Applicant

Employee Benefits available to NC A & T permanent employees include the following and more;