Employee Engagement and Success Coordinator

North Carolina Agricultural and Technical State University; Greensboro (NC); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Vacation and Sick Leave

Health benefits (NC state plan)

TSERS retirement

Job summary

North Carolina A&T State University seeks an Employee Engagement and Success Coordinator to support lifecycle programs, onboarding, and performance management within the Office of Employee Engagement and Success.

The role requires collaboration, strong communication, and data reporting skills to enhance workforce engagement, well-being, and organizational effectiveness. This is a permanent, full-time, on-site with potential hybrid work arrangement.

Qualifications

• Bachelor’s degree or equivalent in a related field with relevant experience.
• Experience supporting HR programs, services, communications, events, or processes.
• Strong written, verbal, organizational, interpersonal, and customer-service skills.

Responsibilities

• Provide program and operational support for employee engagement and related lifecycle initiatives.
• Assist with onboarding, offboarding, performance management, and recognition programs.
• Support reporting, dashboards, and data tracking for OEES services.

Skills

Written communication

Organizational skills

Customer service

Data reporting

Education

Bachelor’s degree in HR/Business/Org Development

Tools

Microsoft 365

Job description

Posting Details

Classification Information

Classification Type

EHRA

Position Overview

The Employee Engagement and Success Coordinator providesspecialized program and operational support for employeeengagement, employee listening, onboarding and offboarding,performance management, recognition, workplace well-being, professional development, internal mobility, workforce reporting,and organizational-effectiveness initiatives. Reporting to the Assistant Director of Employee Engagement and Success, the positionadministers assigned processes, applies established human resourcesprocedures, prepares employee and supervisor resources, tracksprogram activity, and supports consistent delivery of OEESservices. The position applies and communicates established human resourcesprocedures and program practices within assigned functional areas.Work requires specialized knowledge of employee lifecycle programs,information systems, communications, data tracking, recordsrequirements, and service delivery. The specialist adapts routineprocesses to changing operational needs within establishedguidelines and refers complex policy, employee relations, compliance, or strategic matters to the Assistant Director orappropriate HR subject-matter expert.

Primary Function of Organizational Unit

The Office of Employee Engagement and Success is a part of astrategic unit called Learning, Culture, and Workplace Success (LCWS) in the Department of Human Resources. The unit’s prioritiesare to strengthen workplace culture, employee engagement, performance, well-being, professional growth, and the overallEmployee Aggie Experience. OEES develops and coordinates programs, resources, communications, assessment activities, and improvementefforts that help the university attract, engage, develop, andretain employees and advance the university’s mission.

Minimum Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, Higher EducationAdministration, Communications, Psychology, IndustrialOrganization, or a related field; or an equivalent combination oftraining and experience.
• Experience supporting human resources programs, employee services, communications, training, events, projects, oradministrative processes.
• Working knowledge of human resources procedures, employeelifecycle programs, customer service, records management, andconfidentiality requirements.
• Ability to apply established procedures, organize multipleassignments, produce accurate work, adapt routine processes withinguidelines, and recognize matters requiring referral orescalation.
• Strong written, verbal, organizational, interpersonal, andcustomer-service skills.
• Proficiency with Microsoft 365, including Word, Excel,PowerPoint, Outlook, Teams, and SharePoint or comparabletools.
• Ability to process and verify data, prepare routine reports,and maintain confidential information.

Preferred Years Experience, Skills, Training, Education

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, Higher EducationAdministration, Communications, Psychology, IndustrialOrganization, or a related field, two or more years of directlyrelated experience in human resources, employee engagement,employee experience, learning and development, organizationaldevelopment, program support, or higher educationadministration.
• Experience supporting performance management, onboarding andoffboarding, employee listening, recognition, well-being,professional development, or organizational-effectivenessprograms.
• Experience coordinating workshops, events, surveys,registrations, communications, participant follow-up, and projectdocumentation.
• Experience maintaining SharePoint sites, internal resourcepages, shared workspaces, forms, surveys, HR systems, or learningsystems.
• Experience preparing reports, tracking service measures, andpresenting information through Excel, dashboards, or similartools.
• Knowledge of accessibility, plain-language communication,records management, and service-delivery practices.
• Professional certification such as SHRM -CP, PHR, or a relatedcredential is preferred but not required.
• Directly related experience in public higher education, nonprofit, or public-sector environments.

Required License or Certification

Is this position eligible for a remote or hybrid workarrangement, consistent with university and statepolicies.

On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Position Information

Working Title

Employee Engagement and Success Coordinator

Position Number

007869

Recruitment Salary Range

Commensurate with education and experience

FLSA

Exempt

Appointment Type

Permanent - Full-time

Tenure Track

No

FTE

If Time Limited, Appointment Length

Organizational Division

Employee Engagement & Success

Organizational Location

Human Resources

Organizational Unit

Employee Engagement & Success

Posting Detail Information

Posting Number

EPA3276

Open Date

11/04/2026

Close Date - for postings that do not use Open Until Filled

Open Until Filled

Yes

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending on the status of the search

11/19/2026

Date Position Available

November 16, 2026

Employee Benefits available to NC A & T permanent employees include the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex – Vision, Dental, Flexible Spending Account, LifeInsurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System ( TSERS )
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program ( EAP )
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid workarrangement, consistent with university and state policies. N.C.A&T employees are generally required to reside in NorthCarolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link

https://jobs.ncat.edu/postings/42053