Endpoint IT Support Specialist

Cascade County

Great Falls (MT)

On-site

USD 28,000 - 32,000

Full time

6 days ago

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Benefits offered by this job

Health benefits

Job summary

Cascade County is seeking an Endpoint Specialist to deliver hands-on IT support for desktops, laptops and peripherals. The role covers installation, troubleshooting and user training to ensure secure, efficient endpoint operations across county offices.

The position requires progressive education levels in computer science and varying years of related experience, with certifications preferred and a Montana driver’s license. Benefits accompany a full-time schedule.

Qualifications

Level 1 requires a High School Diploma, GED or equivalent and 1+ years of related IT experience.
Level 2 requires an Associate Degree in computer science or related field and 2+ years of experience.
Level 3 requires a Bachelor's Degree in computer science or related field and 4+ years of experience.
Relevant certifications (A+/Net+, MCSE/MCSA) are preferred.
Valid Montana Driver's License or ability to obtain within 30 days from hire.

Responsibilities

Provide technical support for county endpoints (desktops, laptops, phones, tablets, printers).
Install, test, and troubleshoot hardware and software; train users on applications.
Maintain hardware/software inventory and assist with security approvals.
Diagnose endpoint and software problems and research solutions.
Coordinate with departments to ensure network and software compatibility.