Endpoint Engineering Manager — Secure & Automated IT

Maryland Connect; Adelphi (MD); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Generous Time Off

Comprehensive Health Coverage

Insurance Options

Flexible Spending Accounts

Retirement Plans

Supplemental Retirement Plans

Tuition Remission

Job summary

University of Maryland Global Campus (UMGC) is seeking a Manager of Endpoint Engineering to lead delivery and execution of enterprise endpoint services across desktops, laptops, and mobile devices. You will drive reliability, scalability, and compliance while managing a team and collaborating with cybersecurity, infrastructure, and service management teams to support a modern digital workplace.

The role emphasizes strategic roadmap execution, automation, and cross-functional collaboration to

Qualifications

• Bachelor’s degree in a related field.
• Experience in endpoint engineering or end-user computing roles.
• Leadership experience in endpoint or device management environments.

Responsibilities

• Lead and manage endpoint engineering staff and daily operations, ensuring effective delivery of configuration, deployment, and lifecycle management services.
• Oversee endpoint builds, software packaging, patching, and zero-touch provisioning using UEM/MDM platforms to maintain scalability and consistency across environments.
• Ensure endpoints meet organizational security standards through patching, encryption, compliance monitoring, and collaboration with cybersecurity teams.
• Support execution of endpoint engineering strategy, roadmap, and standards, identifying opportunities to improve automation, efficiency, and user experience.
• Ensure adherence to ITSM processes (incident, problem, change management), support escalations, and drive root cause analysis for recurring issues.
• Partner with infrastructure, identity, cybersecurity, and service teams, as well as vendors, to deliver integrated endpoint solutions and resolve complex technical challenges.

Skills

Endpoint engineering

Configuration management

Automation

ITSM awareness

Stakeholder communication

Education

Bachelor’s degree

Tools

UEM/MDM platforms

Intune

Jamf

Azure Virtual Desktop

Workspace ONE

SCCM/MECM

Job description

University of Maryland Global Campus (UMGC) is seeking a Manager of Endpoint Engineering to lead delivery and execution of enterprise endpoint services across desktops, laptops, and mobile devices. You will drive reliability, scalability, and compliance while managing a team and collaborating with cybersecurity, infrastructure, and service management teams to support a modern digital workplace.

The role emphasizes strategic roadmap execution, automation, and cross-functional collaboration to