Manager, Endpoint Engineering

University of Maryland Global Campus; Adelphi (MD); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Tuition remission

Job summary

University of Maryland Global Campus in Adelphi, MD seeks a Manager, Endpoint Engineering to lead a team responsible for desktop engineering, endpoint management and EUC operations. You will shape strategy, drive implementation, and partner with IT teams to align ITSM practices.

Responsibilities focus on delivering reliable endpoint services, automation of provisioning and hardening, and mentoring engineers to raise operational excellence in a diverse university environment.

Qualifications

• 5-7 years of experience in endpoint engineering, desktop engineering, systems administration, or EUC roles.
• 1-3+ years of leadership or supervisory experience in endpoint or device management environments.
• Experience with enterprise endpoint tools and automation platforms.

Skills

Technical leadership

Team management

Analytical thinking

Problem solving

Operational governance

Stakeholder engagement

Strategic thinking

Cross-functional collaboration

Automation mindset

Tools

Enterprise endpoint tools

Automation platforms

Job description

**Competencies****:*** Technical leadership and team management* Strong analytical and problem-solving skills* Process discipline and operational governance (ITSM alignment)* Communication and stakeholder engagement* Strategic thinking with execution focus* Collaboration across cross-functional IT teams* Continuous improvement and automation mindset**Skills****:****Education & Experience Requirements****:*** 5-7 years of experience in endpoint engineering, desktop engineering, systems administration, or EUC roles* 1-3+ years of leadership or supervisory experience in endpoint or device management environments* Experience with enterprise endpoint tools and automation platforms**Preferred Experience Requirements****:*** 7-10 years of total experience in endpoint engineering or end-user computing environments* 5-7 years of leadership experience managing endpoint engineering or desktop engineering teams* Prior experience in a Manager, Endpoint Engineering or similar leadership roleThe University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at**Tuition Remission:** Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. **NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.**