Endpoint Configuration Specialist - Part-Time IT Ops

Jackson Lewis P.C.; United States; On-site; USD 28,000 - 41,000; Part time

Job summary

Jackson Lewis P.C. seeks an Endpoint Configuration Specialist (Part-Time) to prep, deploy, maintain, and support endpoint devices for the firm’s digital workplace.

Working from the National Operations Center with IT professionals, you will ensure devices are securely configured, properly deployed, and supported across offices nationwide. The role offers growth toward enterprise IT responsibilities, with a NY Metro area salary range of $20.00–$30.00 per hour, dependent on experience.

Qualifications

• Basic understanding of Windows operating systems, computer hardware, and common peripherals.
• Strong organizational skills with exceptional attention to detail.
• Strong communication and customer service skills.
• Ability to troubleshoot basic computer hardware and peripheral issues.
• Ability to manage multiple priorities while maintaining accuracy.
• Willingness to learn new technologies and grow within an enterprise IT environment.
• Ability to lift and move computer equipment and shipping materials as needed.

Responsibilities

• Configure, provision, and prepare laptops, desktops, monitors, docking stations, peripherals, and other endpoint equipment for deployment.
• Stage, enroll, and manage endpoint devices using Microsoft Intune, Windows Autopilot, Active Directory, and related endpoint management technologies.
• Perform quality assurance testing to ensure devices are properly configured, secure, fully functional, and ready for deployment.
• Perform hardware diagnostics, repairs, component replacement, upgrades, and device preparation for deployment, redeployment, or retirement.
• Package, ship, receive, and track endpoint equipment for employees and offices nationwide.
• Maintain accurate hardware inventory, asset records, warranty information, and lifecycle documentation.
• Manage endpoint-related incidents, service requests, tasks, and asset records within ServiceNow.
• Assist with hardware refresh projects, office technology deployments, inventory audits, and equipment reclamation initiatives.
• Travel occasionally to firm offices to assist with endpoint deployments, hardware refreshes, and onsite support activities.
• Work alongside senior endpoint operations staff to learn enterprise deployment processes, endpoint management technologies, and IT operational best practices.
• Collaborate with Cloud Engineering, Infrastructure, Service Desk, and other IT teams to deliver a consistent and high-quality technology experience for end users.
• Participate in occasional after-hours work to support hardware deployments, technology implementations, upgrades, and office projects as business needs require.

Job description

Jackson Lewis P.C. seeks an Endpoint Configuration Specialist (Part-Time) to prep, deploy, maintain, and support endpoint devices for the firm’s digital workplace.

Working from the National Operations Center with IT professionals, you will ensure devices are securely configured, properly deployed, and supported across offices nationwide. The role offers growth toward enterprise IT responsibilities, with a NY Metro area salary range of $20.00–$30.00 per hour, dependent on experience.