Endoscopy Training & Field Equipment Coordinator

FUJIFILM Electronic Materials (Europe) N.V.; Lexington (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

FUJIFILM Holdings America Corporation seeks an Associate Regional, Clinical Education & Product Coordination to provide in-person customer support for Endoscopy equipment during hands-on courses and trainings, mainly on weekends. This role serves as the regional resource for events, troubleshooting, and training across the region.

The position reports to the Senior Manager, Clinical Education and Product Coordination and requires up to 80% travel.

Qualifications

• High School Diploma or equivalent is required.
• Bachelor’s degree in business, marketing or related quantitative disciplines preferred.
• Minimum of 2 years of field sales or clinical experience desired.
• Experience providing training on technical equipment is desired.
• Knowledge of GI/pulmonary flexible endoscopy preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and MS Outlook.
• Strong oral and written communication skills; detail-oriented and good time management.
• Ability to troubleshoot Fujifilm endoscopy equipment and determine root cause.
• Ability to multi-task and prioritize customer requirements.
• Willingness to travel up to 80%, including weekends.

Responsibilities

• Serve as the primary regional resource for training and education of Fujifilm equipment.
• Act as the primary contact for regional hands-on events and trainings.
• Set up and support Fujifilm video tower/system; inspect and maintain equipment.
• Provide on-site troubleshooting and training during events.
• Enter equipment requests into the internal database and coordinate shipping with Operations.
• Identify workflow improvements and document best practices.
• Support accounts on handling, reprocessing, and functionality of equipment.
• Attend local, regional, and national trade shows as requested.

Education

High School Diploma or equivalent

Bachelor’s degree in business or related field

Tools

Microsoft Office

MS Outlook

Job description

FUJIFILM Holdings America Corporation seeks an Associate Regional, Clinical Education & Product Coordination to provide in-person customer support for Endoscopy equipment during hands-on courses and trainings, mainly on weekends. This role serves as the regional resource for events, troubleshooting, and training across the region.

The position reports to the Senior Manager, Clinical Education and Product Coordination and requires up to 80% travel.