Receptionist-ENDO (69684)

United Digestive; Decatur (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

United Digestive is seeking a friendly medical receptionist to support the endoscopy center. You will check patients in, collect payments, update records in Centricity, and alert nurses to patient arrivals. Ensure patients have a ride home when needed and prepare charts for procedures.

You will handle front desk duties, answer phones, assist with admissions, and perform light clerical tasks while maintaining a neat, organized environment in the endoscopy center.

Qualifications

• High school diploma or equivalent; MA certificate accepted.
• Ability to follow written and verbal instructions related to patient care and procedures.
• Willingness to expand skills to include minor procedures and data entry.
• Effective communication with patients, families, and staff.

Responsibilities

• Greet patients and notify nurses that a patient is in the waiting area.
• Address patient and visitor concerns courteously and relay information as needed.
• Restock supplies, maintain equipment, and keep the area neat and orderly.
• Answer phones and relay messages to the appropriate party.
• Assist with admission and discharge procedures as directed.
• Make pre-procedure calls and initiate medical records for admissions.
• Update patient and insurance information as needed.
• Assist in retrieving necessary patient information and supplies.
• Ensure documents to referring physicians are sent out.
• Cross-train to perform other endoscopy center tasks.

Skills

Communication

Data entry

Following directions

Education

High school diploma or equivalent

Medical Assistant certificate

Job description

GENERAL SUMMARY OF DUTIES:

Check patients in as stated in policy and procedure manual, collect and post payment per front desk training manual. Update patient information as needed in Centricity. Alert nurses of patient arrivals; ensure patient has a ride home with an adult. Prepare charts for procedures. Contributes to the overall function of the unit by being responsible for all clerical duties, some housekeeping chores, and nursing errands as designated.

REPORTS TO:

Charge Nurse

Principal Duties And Responsibilities

Duties include but are not limited to:

• Meet and greet, assure that nurses are aware that patient is in the waiting area/needs assistant.
• Handles patient and visitors concerns in a courteous manner, relays the information to the appropriate person as necessary.
• Maintains pleasant environment by restocking supplies, maintaining equipment, and promoting a neat appearance to the area.
• Answer telephone, takes and communicates messages to the appropriate party.
• Assists with admission/discharge procedures as directed.
• Make pre-procedure calls.
• Initiates the medical record for all admission.
• Update patient and insurance information if necessary.
• Assists in retrieval of necessary patient information, equipment, and supplies.
• Ensure that all documents to referring physicians are sent out.
• Must be able to successfully cross-train to perform other tasks in the endoscopy center

Requred Education, Skills & Experience

High school graduate or the equivalent or MA, certificate. Able to follow written and verbal direction involving policy and procedure pertinent to patient care. Should possess a willingness to expand range of skills to include minor procedures and data entry. Communicate effectively with patient, family, and professional staff.

Physical/Mental/Environmental Demands Of Job

Mental demands include the ability to handle several directives, set priorities, composure and mental stability to adapt to stressful situations. Physical demands include full range of body motion including handling and lifting files and light equipment, manual and finger dexterity, and eye and hand coordination. Requires standing and walking for extensive periods of time, lifting and carrying of items weighing up to 25 pounds; requires correct vision and hearing to normal range; requires working under stressful conditions.

DRUG FREE WORKPLACE

Endoscopy is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.

EQUAL OPPORTUNITY EMPLOYER

Endoscopy is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.