Endoscopy Admin Coordinator - Part-Time, Flexible Hours

Liverpool University Hospitals NHS Foundation Trust; United States; Remote; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible working arrangements

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a part-time Clerical Officer for the Endoscopy Department at Aintree University Hospital. The role focuses on reception duties, patient admissions and discharges, and handling general queries to ensure a high-quality service.

You will register patients on PAS, prepare notes and packs, and liaise with clinicians and GP surgeries while maintaining confidentiality and delivering excellent customer care.

Qualifications

• GCSE/Equivalent qualification required.
• Computer / typing skills RSA2 or equivalent.
• Experience handling confidential matters.
• Experience working in a busy office environment.
• Understanding of confidentiality issues.
• Excellent organisational skills.
• Good communication and customer care skills.

Responsibilities

• Handle reception duties and admit/discharge patients in the Endoscopy unit.
• Register new patients on the PAS system and add to waiting lists.
• Prepare patient notes and patient packs ahead of appointments.
• Answer telephone queries and respond to service users professionally.
• Liaise with health professionals, wards, A&E and GP surgeries as required.
• Support flexible working patterns and contribute to a smooth service.

Skills

Good communication skills

Excellent Customer Care Skills

Excellent organisational skills

Experience of dealing with confiden tM

Education

GCSE/Equivalent

Tools

RSA2/equivalent

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a part-time Clerical Officer for the Endoscopy Department at Aintree University Hospital. The role focuses on reception duties, patient admissions and discharges, and handling general queries to ensure a high-quality service.

You will register patients on PAS, prepare notes and packs, and liaise with clinicians and GP surgeries while maintaining confidentiality and delivering excellent customer care.