Discharge Care Navigator - Flexible Hours

Liverpool University Hospitals NHS Foundation Trust; United States; Remote; USD 32,000 - 40,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a proactive Discharge Tracker to join the Integrated Discharge Team at Aintree Hospital. You will track discharge plans, liaise with clinicians and families, and update records to ensure timely, safe patient transitions.

You will participate in ward rounds, escalate delays, and help maintain accurate documentation across systems. Flexibility in working arrangements is welcomed as part of a supportive NHS environment.

Qualifications

• NVQ level 3 or significant demonstrable experience in health care.
• 5 GCSEs or equivalent and health care experience.
• Experience at Band 3 or above in an acute adult hospital setting.
• Understanding of acute hospital discharge processes and policies.
• Familiarity with Local Authority discharge pathways.

Responsibilities

• Attend board rounds and ward rounds to identify complex discharge needs.
• Generate and manage the golden patients list for discharge prioritisation.
• Maintain discharge plans, update dates and documentation.
• Escalate delays and liaise with ward managers and external agencies.
• Engage with patients and families to support discharge planning.

Skills

Excellent communication

Excellent organisational skills

Conflict resolution

Independent working

Prioritisation

Demonstrating values & behaviours

Education

NVQ level 3/health care experience

5 GCSEs or equivalent

Significant Band 3+ hospital experience

Knowledge of discharge policies

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a proactive Discharge Tracker to join the Integrated Discharge Team at Aintree Hospital. You will track discharge plans, liaise with clinicians and families, and update records to ensure timely, safe patient transitions.

You will participate in ward rounds, escalate delays, and help maintain accurate documentation across systems. Flexibility in working arrangements is welcomed as part of a supportive NHS environment.