Endocrinology Front Desk Specialist | Growth & Patient Care

Orlando Health, Inc.; Wesley Chapel (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Leadership development programs

Health insurance

Paid parental leave

Retirement match

Job summary

Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Endocrinology. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

Ideal candidates will have strong customer service skills, attention to detail, and the ability to work across multiple locations including travel to Wesley Chapel and Zephyrhills.

Qualifications

• High School graduate or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preferences.
• Obtains accurate patient demographic and insurance information.
• Processes requests for medical records per policies and procedures.
• Adheres to Orlando Health policies and value statements.
• Demonstrates competence in use of office equipment and phone system.

Skills

Customer service

Communication

Scheduling

Office administration

Education

High School diploma

Tools

EMR systems

Microsoft Office

Phone system

Job description

Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Endocrinology. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

Ideal candidates will have strong customer service skills, attention to detail, and the ability to work across multiple locations including travel to Wesley Chapel and Zephyrhills.