Endocrinology Clinic Assistant - Patient Care & Scheduling

Brigham & Women's Physicians Organization; Weymouth (MA); On-site; USD 23,000 - 34,000; Full time

Job summary

Mass General Brigham's Harbor Medical Associates in South Weymouth is seeking a Full-time Clinic/Practice Assistant to support the Endocrinology Suite onsite Monday through Friday from 8:30 am to 5:00 pm.

This role provides dedicated administrative support, acting as gatekeeper for the practice, handling check-in/check-out, patient scheduling, collecting balances due and co-payments, and completing tasks in Epic in basket and work queues while delivering the highest level of patient service.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of customer service experience required.
• Prior medical office experience preferred.
• Associate's or Bachelor's degree preferred.

Responsibilities

• Check in and check out patients; schedule appointments.
• Collect balances due and co-payments.
• Process tasks in Epic in basket and work queues; serve as first contact for appointments.

Skills

Customer service

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Job description

Mass General Brigham's Harbor Medical Associates in South Weymouth is seeking a Full-time Clinic/Practice Assistant to support the Endocrinology Suite onsite Monday through Friday from 8:30 am to 5:00 pm.

This role provides dedicated administrative support, acting as gatekeeper for the practice, handling check-in/check-out, patient scheduling, collecting balances due and co-payments, and completing tasks in Epic in basket and work queues while delivering the highest level of patient service.