Clinic Front Desk & Practice Support (Per Diem)

Partner's Healthcare; Dover (NH); On-site; USD 25,000 - 32,000; Full time

Job summary

Mass General Brigham in Dover, NH is seeking a flexible per-diem Clinic/Practice Assistant to join our Front Desk team in the Endocrinology practice at 10 Members Way. You will cover shifts during call-outs, vacations, leaves, and vacancies, Monday–Friday, 8:00 AM to 5:00 PM.

You will handle administrative and clinical tasks, including scheduling, patient check-in/out, greeting patients, answering phones, billing forms, and coordinating with providers to keep patient flow smooth in a high-volume

Qualifications

• Education High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No
• Experience healthcare office experience 0-1 year required

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and responds to any needs for information.
• Assists in patient flow processes.

Education

High School Diploma or Equivalent

Job description

Mass General Brigham in Dover, NH is seeking a flexible per-diem Clinic/Practice Assistant to join our Front Desk team in the Endocrinology practice at 10 Members Way. You will cover shifts during call-outs, vacations, leaves, and vacancies, Monday–Friday, 8:00 AM to 5:00 PM.

You will handle administrative and clinical tasks, including scheduling, patient check-in/out, greeting patients, answering phones, billing forms, and coordinating with providers to keep patient flow smooth in a high-volume