Clinic/Practice Assistant, Endocrinology

Brigham and Women's Hospital; Weymouth (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Brigham and Women’s Harbor Medical Associates in South Weymouth is seeking a Full-time Clinic/Practice Assistant to support the Endocrinology Suite onsite from 8:30 am to 5:00 pm, Monday through Friday. This role focuses on patient check-in/check-out, scheduling, and basic billing tasks.

The ideal candidate has a high school diploma and 1-2 years of customer service experience; medical office experience is a plus.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service experience preferred.

Responsibilities

• Check in and check out patients.
• Schedule appointments and manage patient flow.
• Collect balance due and co-payments.
• Enter tasks in Epic in basket and work queues.
• Act as first point of contact for patient appointments.

Skills

Customer service

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Job description

Site: Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Brigham and Women’s Harbor Medical Associates in South Weymouth is located at 541 Main Street, South Weymouth, 02190. This location has multiple specialties including Cardiology, Diagnostic Radiology, Endocrinology, Family Medicine, General Surgery, Internal Medicine, Pathology, Pulmonology, and Sleep Medicine.

We do our best to keep all employees in their assigned departments; however, you may also be asked to float to other South Shore departments during orientation (for training/precepting purposes) or during times of staffing shortages/other extenuating circumstances (for cross-coverage purposes).

We are seeking a Full-time, 40-hour Clinic/Practice Assistant to support our Endocrinology Suite onsite Monday through Friday from 8:30 am- 5:00pm.

Dedicated to administrative support, Clinic/Practice Assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. Responsibilities include check in, check out, patient scheduling, collecting balance due and co-payments, completing tasks in Epic in basket and work queues and serving as the first point of contact for patient appointments.

Qualifications

Required

• High school diploma or equivalent
• 1-2 years of customer service experience

Preferred

• Prior medical office experience
• Associate's or Bachelor’s degree

Additional Job Details (if Applicable)

If you are organized, patient-focused, and enjoy being part of a collaborative specialty care team, we encourage you to apply. This is a great opportunity to support an Endocrinology practice where your communication skills, attention to detail, and commitment to excellent patient service will make a meaningful impact each day.

Remote Type

Onsite

Work Location

541 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.