End User Support Specialist II — Desktop & IT Support Expert

Stewart Information Services Corp.; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellness insurance options

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart Information Services Corp. is seeking an End User Support Specialist II in Houston, Texas. This role involves providing high-level customer service and technical support for end-user computer and networking issues. The ideal candidate should have 2+ years of experience in technical support, a high school diploma (Bachelor's preferred), and strong troubleshooting skills. Stewart offers a competitive benefits package, including health insurance, paid time off, and a 401(k) plan.

Qualifications

• At least 2+ years of related work experience.
• Experience with desktop computers, peripheral equipment, and software.
• Ability to communicate moderately complex information.

Responsibilities

• Provide high-level customer service for end-user computer issues.
• Install and configure desktop computers and software.
• Troubleshoot equipment or software problems.

Skills

Customer service

Troubleshooting

Technical support

Education

High school diploma

Bachelor’s degree (preferred)

Job description

Stewart Information Services Corp. is seeking an End User Support Specialist II in Houston, Texas. This role involves providing high-level customer service and technical support for end-user computer and networking issues. The ideal candidate should have 2+ years of experience in technical support, a high school diploma (Bachelor's preferred), and strong troubleshooting skills. Stewart offers a competitive benefits package, including health insurance, paid time off, and a 401(k) plan.