Overview
Job Summary — This position is responsible for conducting sales out in the field via face-to-face interactions with both potential and existing customers. The duty is to offer the best possible customer experience as well as providing hands-on explanations of any new or updated products when necessary.
Responsibilities
- Delivering excellent customer service by having a professional and positive attitude in all interactions with customers
- Maintain and create customer relationships
- Answering customer calls and being able to take orders, answer questions, or direct them to additional assistance
- Learning products and how to best direct customers to the products they need
- Stay abreast of industry codes and standards by participating in education webinars, seminars, and reviewing technical publications
- Using the operating system to create and release sales orders
- Studying and staying current in door, frame, and finish hardware products
- Reviewing specifications and plans. If successful, convert to an order
- Provide accurate information to support staff for order fulfillment
- Participate in sales forecasting and planning
- Performing other related duties as necessary or assigned
Essential Functions
- Sales / Networking / Promoting
- Learn and use industry and product knowledge
- Data entry
- Strong communication and presentation skills
- Organizational and time management skills
Experience & Other Requirements
- Outside Sales Experience is required
- Ability to accurately read a tape measure
- Strong verbal and written communication skills
- Ability to read and understand blueprints, specifications, door and hardware schedules
- Ability to multi-task as several projects will be running simultaneously
- A background in Commercial Door/Frame/Hardware CSI Division 8 and/or 10 is preferred
- Experience with MS Word, Excel, and Comsense is highly desirable
Seniority level
Employment type
Job function
- Sales and Business Development
Industries
- Wireless Services, Telecommunications, and Communications Equipment Manufacturing