End User Engineer — Trading Floor Support to Automation
Mondrian Alpha
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Benefits offered by this job
Job summary
Mondrian Alpha in New York is seeking a Helpdesk / Support Engineer to join their end user support function on the trading floor. This role offers hands-on support to front-office teams while modernizing support through automation and tooling.
The ideal candidate will have strong Windows desktop support experience, confidence in troubleshooting, and an interest in scripting. The position provides excellent compensation and career pathways into engineering.
Qualifications
- Strong experience in Windows desktop support.
- Confidence in troubleshooting across hardware/software environments.
- Genuine interest in scripting and automation.
Responsibilities
- Provide hands-on support to front-office and corporate teams.
- Help modernize how support is delivered across the firm.
- Grow into automation and broader infrastructure responsibilities.
Skills
Job description
Mondrian Alpha in New York is seeking a Helpdesk / Support Engineer to join their end user support function on the trading floor. This role offers hands-on support to front-office teams while modernizing support through automation and tooling.
The ideal candidate will have strong Windows desktop support experience, confidence in troubleshooting, and an interest in scripting. The position provides excellent compensation and career pathways into engineering.
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