End User Computing Engineer | Hybrid

Oliver James Group; Florida; On-site; USD 90,000 - 120,000; Full time

Job summary

Oliver James Group is seeking an experienced End User Computing (EUC) Engineer for a hands-on role focused on modern workplace technologies and endpoint management. You will help maintain a secure, reliable EUC environment and collaborate with infrastructure and technology teams to deliver scalable solutions and improve the user experience.

Key responsibilities include managing Intune and MECM/SCCM, supporting Windows devices, administering Microsoft 365 and AD/Azure AD, and driving automation

Qualifications

• Hands-on experience with Intune and MECM/SCCM in enterprise environments.
• Experience administering Microsoft 365 and troubleshooting.
• Experience managing Windows 10/11 enterprise devices and endpoints.

Responsibilities

• Manage and optimize enterprise endpoint environments.
• Support deployment, configuration and troubleshooting of Windows 10/11 devices.
• Administer Microsoft 365 services, AD and Azure AD.
• Support Azure Virtual Desktop and related EUC technologies.
• Troubleshoot complex issues, perform root cause analysis, implement fixes.
• Contribute to incident, problem and change management per ITIL.
• Collaborate with infra and architecture teams on improvements.
• Identify automation opportunities to improve efficiency.
• Participate in Agile delivery and EUC initiatives.

Skills

Intune

MECM/SCCM

Microsoft 365

Azure AD

Windows 10/11

Endpoint security

ITIL

Automation

Tools

PowerShell

Job description

End User Computing (EUC) Engineer - Charlotte - 3 days onsite

We are working with an established organization seeking an experienced End User Computing (EUC) Engineer to support and enhance its enterprise technology environment.

This is a hands-on engineering opportunity focused on modern workplace technologies, endpoint management and the continuous improvement of end-user computing services.

The successful candidate will play a key role in maintaining a secure, reliable and efficient EUC environment, working collaboratively with infrastructure and technology teams to deliver scalable solutions and improve the overall user experience.

Key Responsibilities

• Manage, maintain and optimize enterprise endpoint environments using Microsoft Intune and MECM/SCCM.
• Support the deployment, configuration and troubleshooting of Windows 10/11 devices.
• Administer and troubleshoot Microsoft 365 services, Active Directory and Microsoft Entra ID.
• Support virtual desktop technologies, including Azure Virtual Desktop (AVD).
• Troubleshoot complex technical issues, conduct root cause analysis and implement sustainable solutions.
• Support endpoint security, compliance, patch management and device configuration standards.
• Collaborate with infrastructure, architecture and wider technology teams on system improvements and new initiatives.
• Identify opportunities to improve operational efficiency through automation, standardization and proactive monitoring.
• Contribute to incident, problem and change management processes in line with ITIL best practices.
• Participate in Agile delivery processes and contribute to ongoing EUC improvement initiatives.

Required Skills & Experience

• Strong hands-on experience with Microsoft Intune and MECM/SCCM.
• Solid knowledge of Microsoft 365 administration and troubleshooting.
• Experience managing and supporting Windows 10/11 enterprise environments.
• Experience with Active Directory and Microsoft Entra ID (Azure AD).
• Strong technical troubleshooting and problem-solving capabilities.
• Understanding of endpoint security, compliance and device management best practices.
• Experience working within structured IT service management environments.
• Strong communication skills and the ability to collaborate across technical teams.

Desirable Experience

• Experience with Azure Virtual Desktop (AVD) or other VDI technologies.
• Exposure to Exchange Online and hybrid Exchange environments.
• Experience with PowerShell scripting and automation.
• Familiarity with Agile/Scrum methodologies.
• Relevant Microsoft certifications.

The Opportunity

This position offers the opportunity to work across a broad Microsoft technology stack, contribute to infrastructure improvement initiatives and take ownership of challenging technical problems.

We're particularly interested in engineers who combine strong endpoint management expertise with a proactive approach to troubleshooting, continuous improvement and modern workplace technology.