End-to-End Process Architect — Operations & Analytics

Arhaus; Boston Heights (OH); On-site; USD 90,000 - 115,000; Full time

Job summary

Arhaus is seeking a Business Process Specialist in Ohio to serve as the functional process expert across end-to-end product lifecycle. You will design, improve, and sustain processes that connect merchandising, planning, buying, sourcing and PD, ensuring efficiency and scalability.

The role leads cross-functional process improvement initiatives with strong project management, stakeholder engagement, and the ability to influence without direct authority.

Qualifications

• Bachelors degree in Industrial Engineering, Supply Chain, Operations Management, Business, or related discipline.
• 3 - 7 years experience in process improvement, operations, industrial engineering, supply chain, or relevant functional area
• Ability to rapidly understand end-to-end business processes and identify opportunities for improvement
• Retail and/or planning experience a plus
• Demonstrated experience leading cross-functional process improvement initiatives
• Strong analytical capability & ability to understand & drive decision making based on data
• Exceptional excel skills – ability to work across different data sources & utilize complex excel formulas to analyze data

Responsibilities

• Act as process SME, maintaining a deep understanding of workflows, requirements, KPIs and operational context.
• Partner with functional leaders within planning, buying, sourcing & PD to identify improvement opportunities & define future state roadmap.
• Develop and maintain functional process documentation, SOPs, and training materials.
• Utilize data analytics to drive key decisions & measure success based on aligned KPIs
• Serve as process SME to advocate during cross-functional projects, ensuring that business requirements & impacts are understood.
• Build strong partnerships with Product teams, Supply Chain, IT, Finance, Merchandising & other relevant stakeholders.
• Facilitate meetings, lead working sessions, and manage diverse stakeholder groups to drive consensus.
• Build and manage project plans for process improvement initiatives, including scope definition, resource planning, timelines, risks, and deliverables.
• Track progress, communicate status to stakeholders and leadership, and elevate challenges when needed.
• Coordinate cross-functional teams to achieve project goals on time and within scope.
• Help drive change management activities including communications, training, and support during rollout both internally & externally with vendor partners.
• Work with leaders and teams to ensure adoption of new processes and system-driven behaviors.
• Monitor post-implementation performance and drive corrective actions where necessary.

Skills

Process improvement

Cross-functional collaboration

Data analysis

Project management

Stakeholder engagement

Excel proficiency

Education

Bachelor's degree in Industrial Engineering

Related discipline

Tools

Excel

Job description

Arhaus is seeking a Business Process Specialist in Ohio to serve as the functional process expert across end-to-end product lifecycle. You will design, improve, and sustain processes that connect merchandising, planning, buying, sourcing and PD, ensuring efficiency and scalability.

The role leads cross-functional process improvement initiatives with strong project management, stakeholder engagement, and the ability to influence without direct authority.