End-to-End Freight Operations Specialist

Fracht-Group; Houston (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

Fracht-Group in Houston, TX is seeking an Operations Specialist to manage shipments from A to Z, coordinating exports and imports, liaising with clients, vendors, and carriers to ensure timely, cost-effective delivery and top-tier service. You will review documentation, track shipments, and support compliance with international regulations.

The role requires freight forwarding experience, strong communication, and proficiency with logistics software such as Cargowise and MS Office; a DG Class 7

Qualifications

• Proven experience in freight forwarding operations, with a focus on both exports and imports.
• Strong knowledge of international shipping regulations and customs procedures.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Proficiency in logistics software and Microsoft Office applications.
• Attention to detail and strong problem-solving abilities.
• Positive attitude and willingness to take initiative.

Responsibilities

• Coordinate cargo movement based on client requirements in the most professional, cost effective, efficient, profitable, and timely manner.
• Work directly with clients aiming to provide effective transportation solutions, coupled with the highest level of customer service in the industry.
• Communicate with transportation vendors – from initial bookings to rate negotiations – to maximize department profitability.
• Review customer documentation to ensure efficient and hassle-free transportation of goods.
• Prepare shipping documents / Handling shipment from A-Z
• Continuously educate clients about export regulations, country specific requirements, and industry updates.
• Communicate and collaborate with internal teams, carriers, and customs agents to facilitate the smooth movement of goods.
• Manage customer inquiries and provide exceptional customer service for both export and import shipments.
• Monitor shipment schedules, track deliveries, and address any issues or delays promptly.
• Ensure compliance with international shipping regulations and customs requirements.
• Handle billing, invoicing, and financial transactions related to shipments.
• Identify opportunities for process improvements and efficiency enhancements in operations.

Skills

Freight forwarding

Exports & imports

Regulatory knowledge

Client & vendor communication

Multitasking under pressure

Detail oriented

Problem solving

Education

DG Certified, Class 7

Tools

Cargowise

MS Office

Job description

Fracht-Group in Houston, TX is seeking an Operations Specialist to manage shipments from A to Z, coordinating exports and imports, liaising with clients, vendors, and carriers to ensure timely, cost-effective delivery and top-tier service. You will review documentation, track shipments, and support compliance with international regulations.

The role requires freight forwarding experience, strong communication, and proficiency with logistics software such as Cargowise and MS Office; a DG Class 7