Enablement Lead: Learning & Change Delivery

The J.M. Smucker Co.; Orrville (OH); Hybrid; USD 85,000 - 120,000; Full time

Job summary

The J.M. Smucker Co. is seeking a Lead, Enablement in Orrville, Ohio.

This role partners with Sales, Marketing, Supply Chain and IS to shape learning, development content and capability programs that drive business outcomes. You will guide change management, design onboarding, and deliver training across multiple functions in a hybrid work environment. Key responsibilities include prioritizing strategic projects, coordinating learning events, collaborating with SMEs to create content in

Qualifications

• Bachelor’s degree required.
• 5+ years of relevant experience.
• Experience leading, creating and delivering training independently and/or with teams or external vendors.
• Experience leading or partnering on change management initiatives.
• Ability to work cross functionally and understand interdependencies among teams.
• Strong presence, influence, and facilitation skills.
• Excellent organizational and communication skills.
• Ability to work with and influence multiple levels and disciplines throughout the company.
• Excellent in MS Office365 (Outlook, SharePoint, Forms and the Office Suite).
• AI productivity tools experience (preferred Copilot proficiency).
• Ability to identify and communicate key messages.
• Detail and results oriented.
• Strong relationship building skills and support of others.
• Ability to lead and guide a team independently.

Responsibilities

• Influence the prioritization of projects to drive development of identified skillsets that advance capabilities within the supported organization.
• Create and maintain onboarding plans to support strong entry and transition within supported teams.
• Connect individuals and teams to development opportunities, identify gaps and promote areas of interest through Quarterly Learning Day or ad hoc training.
• Develop and deliver proprietary training content (in-person and virtually) through collaboration with subject matter experts, research and historical knowledge utilizing Articulate software and other tools.
• Assist with third-party vendor relationships.
• Drive results against complex strategic roadmap projects/activities while maintaining executional excellence of cyclical work.
• Own annual connected planning to support an efficient process while driving continuous improvement.
• Create and maintain effective process documentation (DAIOs) resources that are easy to navigate and informative to promote repeatable processes.
• Assist with enterprise events (NASM, Marketing University, Quarterly Business Reviews) as needed.
• Lead and develop change management plans and implement through change agents.

Skills

Training delivery

Change management

Cross-functional collaboration

Facilitation

MS Office365

AI productivity tools

Influence

Education

Bachelor’s degree

Tools

Articulate

Workday LMS

Job description

The J.M. Smucker Co. is seeking a Lead, Enablement in Orrville, Ohio.

This role partners with Sales, Marketing, Supply Chain and IS to shape learning, development content and capability programs that drive business outcomes. You will guide change management, design onboarding, and deliver training across multiple functions in a hybrid work environment. Key responsibilities include prioritizing strategic projects, coordinating learning events, collaborating with SMEs to create content in