EMS Scheduling Lead — Flexible Shifts & Staffing Impact

AmeriPro Health LLC; Romulus (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

2 weeks PTO

Comprehensive benefits

401(k) employer match

Tuition reimbursement

Job summary

AmeriPro Health LLC is seeking a Scheduler to optimize staffing across EMS operations. You will partner with the Director of Operations to align daily deployment with coverage, overtime, and labor costs while maintaining accurate shift data in Telestaff.

The role requires experience with UKG WFM, strong communication, and meticulous attention to detail in handling complex rosters and attendance records. This on-site position offers competitive benefits and growth opportunities.

Qualifications

• 1-2 years of experience in workforce scheduling or staffing coordination.
• Proficient knowledge of UKG WFM and Telestaff software.
• Strong ability to operate independently in a fast-paced environment.
• Excellent verbal and written communication with staff and leadership.
• High attention to detail for managing complex rosters and payroll data.

Responsibilities

• Partner directly with the Director of Operations to meet daily deployment needs and report staffing shortages, overtime, labor costs, and bottlenecks.
• Coordinate shift pickups and fill vacancies caused by call-outs or emergencies and implement solutions.
• Build and maintain the master schedule in Telestaff with real-time adjustments and shifts swaps.
• Administer all timekeeping and process time-off requests per policy and rules.
• Collaborate with Payroll to review timecards in UKG and ensure hours align with schedule.
• Coordinate with HR on attendance, leaves of absence, and onboarding schedules.
• Monitor attendance records and issue disciplinary points for policy violations.
• Maintain employee credentials in the system to ensure compliance.

Skills

Workforce scheduling

Telestaff

UKG WFM

Communication

Attention to detail

Tools

Telestaff

UKG WFM

Job description

AmeriPro Health LLC is seeking a Scheduler to optimize staffing across EMS operations. You will partner with the Director of Operations to align daily deployment with coverage, overtime, and labor costs while maintaining accurate shift data in Telestaff.

The role requires experience with UKG WFM, strong communication, and meticulous attention to detail in handling complex rosters and attendance records. This on-site position offers competitive benefits and growth opportunities.