EMS Programs Director & Quality Improvement Lead

City-of-Mount-Verno; Mount Vernon (WA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

Employee Assistance Program

MERP Contribution

Retirement Plan

Paid vacation & sick leave

Deferred Compensation

Job summary

The City of Mount Vernon seeks an EMS Administrative Captain to lead EMS administration, quality improvement, training, and program development. You will oversee equipment, medication controls, and regulatory compliance while coordinating with regional partners and department staff.

Requires seven years as a Paramedic/ RN/ NP and a high school diploma or GED; a bachelor’s degree is preferred. Excellent leadership and data-analysis skills are essential for improving patient care and EMS

Qualifications

• High School Diploma or GED required.
• Minimum of seven (7) years of full-time experience as a Paramedic, Registered Nurse, or Nurse Practitioner.

Responsibilities

• Plans, coordinates, administers, and evaluates the Department’s EMS programs, goals, performance measures, policies, and continuous improvement efforts.
• Represents the Department on EMS committees and coordinates with City departments, the Medical Program Director, Skagit County EMS, hospitals, vendors, and regional partners.
• Oversees EMS quality assurance and improvement, including reviewing patient-care records for documentation quality, protocol compliance, clinical trends, and opportunities for improvement.
• Analyses and reports performance data and coordinates follow-up on patient-care concerns, unusual occurrences, complaints, exposure events, and protocol variances.
• Provides clinical coaching, feedback, and remediation recommendations in coordination with supervisors and the chain of command.
• Identifies training needs and develops, delivers, and evaluates EMS education, including continuing education, OTEP, skill verification, simulations, and employee development.
• Coordinates onboarding, field training, clinical readiness, public CPR instruction, community education, and required training records and certifications.
• Manages the procurement, inventory, maintenance, replacement, and standardization of EMS equipment and supplies.
• Oversees medication and controlled-substance ordering, storage, security, tracking, auditing, reconciliation, disposal, and required records.

Skills

EMS administration

QA/QI

Training program design

Budget management

Data analysis

Leadership/ supervision

Communication

Education

Bachelor’s degree in EMS Administration or related field

Job description

The City of Mount Vernon seeks an EMS Administrative Captain to lead EMS administration, quality improvement, training, and program development. You will oversee equipment, medication controls, and regulatory compliance while coordinating with regional partners and department staff.

Requires seven years as a Paramedic/ RN/ NP and a high school diploma or GED; a bachelor’s degree is preferred. Excellent leadership and data-analysis skills are essential for improving patient care and EMS