EMS Operations Supervisor Paramedic Lead

Global Medical Response; Washington (District of Columbia); On-site; USD 33,000 - 47,000; Full time

Job summary

Global Medical Response in Washington, DC, is seeking an EMS Operations Supervisor NE to oversee field personnel and ensure compassionate, high-quality care in a professional, cost-effective manner.

The role requires EMS field experience, EMT certification, and supervisory skills, with duties including scheduling crews, coordinating disaster operations, and supporting field staff to maximize performance and service delivery.

Qualifications

• EMS Field Experience.
• Field Training officer experience, Instructor experience or past supervisory experience.
• EMT Certification.
• Valid Driver's License.

Responsibilities

• Gather information regarding accidents and major incidents and communicate findings to upper management for investigation.
• Coordinate operations during times of disaster.
• Gather information from customers regarding issues and problems, document complaints, and work with others for resolution to ensure customer satisfaction.
• Assist care-giving personnel (CCTs, Paramedics and EMTs) in finding appropriate resources after particularly critical incidents.
• Schedule crews to staff units, including re-scheduling for employees on sick leave, and ensure crews are on the street at the beginning of their shifts.
• Function as a crew EMT as required.
• Provide support and assistance to the field personnel to help them achieve maximum performance.

Skills

EMS Field Experience

Field Training officer experience

Instructor experience

Past supervisory experience

EMT Certified

Valid Driver's License

Education

High School Diploma or GED

Associate of Arts or Bachelor of Science in Business, Healthcare or appropriate field

Job description

Global Medical Response in Washington, DC, is seeking an EMS Operations Supervisor NE to oversee field personnel and ensure compassionate, high-quality care in a professional, cost-effective manner.

The role requires EMS field experience, EMT certification, and supervisory skills, with duties including scheduling crews, coordinating disaster operations, and supporting field staff to maximize performance and service delivery.