EMS Operations Leader — Paramedic Supervisor

Global Medical Response; Elmwood (CT); On-site; USD 77,000 - 94,000; Full time

Job summary

Global Medical Response, West Hartford, CT, seeks an Operations Supervisor to lead day-to-day EMS operations, oversee staffing, scheduling, equipment maintenance, and coordination with public safety agencies. You will guide field staff, ensure quality patient care, and support department goals.

Requirements include at least 3 years of EMS Paramedic field experience, state Paramedic certification, a valid CT driver’s license, and leadership or supervisory background.

Qualifications

• Minimum 3 years of EMS Paramedic field experience.
• State Paramedic Certification required.
• State Driver's License with driving record in compliance with company policy.

Responsibilities

• Supervise and develop field staff to ensure high-quality patient care.
• Maintain operational quality through daily oversight and communication.
• Act as a liaison among the company, patients, and public safety agencies.
• Mentor employees, conduct performance evaluations, and support team development.
• Collaborate with management to address staffing and service improvement.
• Participate in the development and implementation of departmental policies and procedures.
• Manage staffing levels, shift calendars, and fill open shifts as needed.
• Oversee the operation and maintenance of medical equipment.

Skills

EMS Paramedic

Leadership

Staff supervision

Communication

Education

High School Diploma or GED

Advanced education preferred

Job description

Global Medical Response, West Hartford, CT, seeks an Operations Supervisor to lead day-to-day EMS operations, oversee staffing, scheduling, equipment maintenance, and coordination with public safety agencies. You will guide field staff, ensure quality patient care, and support department goals.

Requirements include at least 3 years of EMS Paramedic field experience, state Paramedic certification, a valid CT driver’s license, and leadership or supervisory background.