EMS Operations & Strategy Director

Baptist Health (Kentucky); Springlee (KY); On-site; USD 130,000 - 190,000; Full time

Job summary

Baptist Health is seeking a Director of EMS to provide strategic leadership for EMS operations across an assigned market and contribute to systemwide EMS strategy. The role emphasizes accountable leadership, data-informed decision-making, and cross-functional collaboration to drive safety, quality, workforce, and service delivery.

Responsibilities include developing strategic EMS plans, budgeting, evaluating opportunities, and ensuring compliance with regulations, while advancing Baptist

Qualifications

• Bachelor's degree in business or related field; Master's preferred.
• 5-8 years of EMS program management experience.
• Kentucky EMT-P license or Kentucky EMT-Basic certification.
• BLS for Healthcare Providers (AHA or ARC).
• PALS & ACLS certifications.
• Other certifications & specialty training as required by the Kentucky Board of EMS.
• Valid driver's license.
• Ability to manage multiple priorities.
• Excellent interpersonal, financial, analytical, and soft skills.

Responsibilities

• Develops and maintains a strategic plan for the system related to ambulance, patient transport, and EMS.
• Reviews and evaluates Ambulance EMS issues and trends to reflect current technology and service delivery for safe patient care.
• Evaluates new and ongoing business opportunities for related lines.
• Prepares and monitors departmental annual budget.
• Plans, directs, and reviews all Ambulance/EMS functions and activities.
• Sets goals, policies, and performance standards for personnel and related departments.
• Identifies synergies and efficiencies across Baptist Health markets for EMS services.
• Serves as public information officer and engages with community/state groups.
• Investigates personnel complaints or EMS safety issues and recommends disciplinary action.
• Ensures compliance with regulations and mandates in government, legal, and payer spaces.

Skills

Strategic leadership

EMS program management

Budget planning

Data-informed decision-making

Communication skills

Education

Bachelor's degree in business or related field

Master's degree preferred

Job description

Baptist Health is seeking a Director of EMS to provide strategic leadership for EMS operations across an assigned market and contribute to systemwide EMS strategy. The role emphasizes accountable leadership, data-informed decision-making, and cross-functional collaboration to drive safety, quality, workforce, and service delivery.

Responsibilities include developing strategic EMS plans, budgeting, evaluating opportunities, and ensuring compliance with regulations, while advancing Baptist