Director, Regulatory & Government Operations

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 150,000 - 210,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks a senior regulatory leader to oversee planning, licensure, and enrollment across its hospital and affiliated network. You will partner with executives to navigate state and federal requirements, manage risk, and drive compliant growth.

The role requires strategic thinking, cross‑functional collaboration, and a track record in complex regulatory projects, including Certificate of Need, accreditation, and payer enrollment initiatives. Travel as needed.

Qualifications

• Bachelor's degree in healthcare administration, public administration, health policy, public health or related field; master's degree preferred.
• A minimum of seven years of experience in healthcare regulatory affairs, government operations, hospital administration, compliance, facility planning, accreditation, provider enrollment, or a related field.
• Certification or advanced training in healthcare compliance, healthcare quality, healthcare facilities, project management, accreditation, life safety, FGI, NFPA, or a related discipline preferred.
• Demonstrated experience with healthcare facility licensure and governmental approvals required, with experience in at least two of Medicare/Medicaid enrollment, Certificate of Need, provider-based operations, or complex regulatory project management.
• Advanced knowledge of healthcare regulatory planning, facility and equipment licensure, CMS requirements, Medicare certification, Medicaid enrollment, and provider-based requirements.
• Working knowledge of PECOS, NPPES, PS&R, MACs, state Medicaid systems, NCPDP, and related enrollment, identity, access, and reporting processes.

Responsibilities

• Directs regulatory planning for licensure, certification, and governmental approvals across Baptist entities.
• Develops regulatory strategies for cross-entity initiatives, identifying approval dependencies and risks.
• Leads CON, DOR, exemption, and related processes, including applications, hearings, and follow-up reports.
• Analyzes changes in statutes and agency guidance; assesses clinical, operational, financial, facility, and reimbursement implications.
• Reviews new services, provider-based arrangements, facility projects, and equipment changes for licensure and readiness.
• Oversees Medicare and Medicaid enrollment, revalidation, and updates related to locations, acquisitions and ownership changes.
• Serves as liaison to regulatory agencies, payers, and accrediting bodies to resolve applications and inspections.
• Coordinates regulatory submissions, renewals, surveys, and inspections; responses to findings and corrective actions.
• Maintains regulatory records and tracking tools; reports exceptions and recommended actions to leadership.
• Educates leaders and project teams on changes in programs, enrollment processes, and requirements.
• Supervises Government Operations team; manages budgets, filing fees, and external resources.
• Performs other duties as assigned.

Skills

Leadership

Project management

Analytical skills

Written communication

Presentation skills

Regulatory knowledge

Education

Bachelor's degree in healthcare administration, public administration, health policy, public health or related field

Master's degree preferred

Tools

PECOS

NPPES

PS&R

Medicare enrollment systems

Job description

Baptist Memorial Health Care Corporation seeks a senior regulatory leader to oversee planning, licensure, and enrollment across its hospital and affiliated network. You will partner with executives to navigate state and federal requirements, manage risk, and drive compliant growth.

The role requires strategic thinking, cross‑functional collaboration, and a track record in complex regulatory projects, including Certificate of Need, accreditation, and payer enrollment initiatives. Travel as needed.