EMS Operations Manager — Emergency Services Leader

REMSA; Reno (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

REMSA seeks an EMS Manager to lead and coordinate EMS operations, emergency management, and resource deployment. The role emphasizes patient-centered pre-hospital care, regulatory compliance, and staff development. Weekend work and some holidays may be required.

The successful candidate will have 5 years of EMS service experience, a valid NREMT certification, and a Bachelor’s degree in a related field. Supervisory experience is essential, with management experience strongly preferred.

Qualifications

• Five years of high performance EMS service experience.
• Bachelor’s degree preferred in EMS Administration, Public Health, or related fields.
• Supervisory/manager experience required; leadership experience preferred.
• NREMT certification required; Paramedic or RN highly desired.
• Two years EMS management level experience required if holding EMT/AEMT at NREMT level.
• Strong decision-making based on objective findings.
• Excellent written and verbal communication skills.
• ICS 100 & 200 certifications required; ICS 300 & 400 to be obtained on hire.

Responsibilities

• Oversee EMS operations, emergency management, personnel and resources.
• Provide leadership for EMS Supervisors and Ground Operations staff.
• Ensure regulatory compliance and high-quality, patient-centered pre-hospital care.
• Coach and develop employees and address customer/employee concerns with established guidelines.

Skills

EMS leadership

Staff coaching

Regulatory compliance

Decision making

Education

NREMT certification

Bachelor's degree (EMS Administration/related)

Job description

REMSA seeks an EMS Manager to lead and coordinate EMS operations, emergency management, and resource deployment. The role emphasizes patient-centered pre-hospital care, regulatory compliance, and staff development. Weekend work and some holidays may be required.

The successful candidate will have 5 years of EMS service experience, a valid NREMT certification, and a Bachelor’s degree in a related field. Supervisory experience is essential, with management experience strongly preferred.