EMS Operations Manager

True Find Staffing; Garland (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

True Find Staffing is seeking an Operations Manager to oversee HVAC controls operations in Garland, Texas. The successful candidate will lead service and installation teams, ensuring projects are delivered effectively and efficiently. With 5+ years in HVAC Controls and leadership experience, the role focuses on project management and client relations. The ideal candidate will possess strong communication skills and familiarity with platforms like Niagara and Metasys. This leadership position offers a dynamic and client-driven work environment.

Qualifications

• 5+ years of experience in HVAC Controls / Building Automation Systems (BAS)
• Leadership experience in operations, field management, or project delivery
• Strong understanding of commercial HVAC systems and controls integration

Responsibilities

• Lead daily operations across HVAC Controls / BAS service and project teams
• Manage and develop field technicians and project managers
• Ensure projects are delivered on time and on budget

Skills

Leadership in operations

Strong communication

Problem-solving skills

Managing multiple projects

Tools

Niagara

Distech

Metasys

Tracer

Job description

Overview

A growing organization in the commercial HVAC controls / building automation space is seeking an Operations Manager to lead field operations, project execution, and team performance. This role will oversee service, installation, and controls projects while driving efficiency, quality, and profitability.

This is a key leadership position for someone who understands how to run HVAC controls operations in a fast-paced, client-driven environment.

Responsibilities

• Lead daily operations across HVAC Controls / BAS service, installation, and project teams
• Manage and develop field technicians, project managers, and support staff
• Ensure projects are delivered on time, within scope, and on budget
• Oversee scheduling, manpower planning, and resource allocation
• Partner with sales and estimating to support project pipeline and execution
• Monitor project financials, including labor utilization, margins, and cost controls
• Maintain high standards for safety, quality, and customer satisfaction
• Build and maintain strong relationships with clients and internal stakeholders
• Identify and implement process improvements to support growth

Qualifications

• 5+ years of experience in HVAC Controls / Building Automation Systems (BAS)
• Leadership experience in operations, field management, or project delivery
• Strong understanding of commercial HVAC systems and controls integration
• Experience with platforms such as Niagara, Distech, Metasys, Tracer, or similar
• Proven ability to manage multiple projects, teams, and priorities
• Strong communication and problem-solving skills

Preferred

• Experience in mission-critical environments
• Background scaling operations or improving operational efficiency