EMS Operations Leader – Western Oklahoma

Pafford Medical Services; Oklahoma City (OK); On-site; USD 90,000 - 120,000; Full time

Job summary

Pafford Medical Services in Oklahoma seeks an Operations Manager – Western Oklahoma / IFT to lead ground operations and interfacility transport. You will supervise EMS teams, manage schedules, and ensure regulatory compliance.

The role requires a current Oklahoma paramedic credential, CPR/ACLS/PALS, strong leadership, and proficiency with CAD, Logis and payroll. You’ll oversee staffing, performance evaluations and quality assurance for the Western Oklahoma operation.

Qualifications

• Management or healthcare degree with EMS/healthcare ops experience.
• Demonstrated supervisory and operational management ability.
• Current Oklahoma-paramedic credential and CPR/ACLS/PALS certifications.
• Valid driver’s license and clean driving record.
• Proficiency with scheduling, CAD, and payroll/documentation systems.
• Experience with Logis, Fleetio, NinthBrain Suites or similar software.

Responsibilities

• Directs day-to-day ground and designated IFT operations and staffing.
• Supervises personnel, conducts performance evaluations and coaching.
• Coordinates service requests and ensures timely payroll documentation.
• Manages fleet readiness, facilities, training and quality assurance.
• Ensures compliance with policies and regulatory requirements.
• Escalates incidents and collaborates with OU Health and partners.

Skills

Supervisory leadership

EMS operations

CPR/ACLS/PALS

Scheduling software

Communication skills

Regulatory compliance

HR basics

Education

Management or healthcare degree

Current Oklahoma paramedic credential

CPR/AHA/ASHI certification

Tools

Logis

Fleetio

NinthBrain Suites

Microsoft Office (Word, Excel, Outlook)

Job description

Pafford Medical Services in Oklahoma seeks an Operations Manager – Western Oklahoma / IFT to lead ground operations and interfacility transport. You will supervise EMS teams, manage schedules, and ensure regulatory compliance.

The role requires a current Oklahoma paramedic credential, CPR/ACLS/PALS, strong leadership, and proficiency with CAD, Logis and payroll. You’ll oversee staffing, performance evaluations and quality assurance for the Western Oklahoma operation.